Our work

BHI produces independent reports and information about the performance of the healthcare system in NSW.

We draw on a variety of sources to analyse and report on healthcare performance, providing trends and benchmarks at state, local health district and hospital level.

BHI publishes the following regular reports:

We also manage the NSW Patient Survey Program, giving thousands of patients the opportunity to provide feedback about their experiences of care in the health system and subsequent outcomes.

Our online data portal, Healthcare Observer, lets you explore and download details about healthcare performance in specific hospitals, facilities and local health districts from our reports and patient surveys, as well as details on ambulance activity and performance in NSW.

A list of planned reports and target release dates is in our Reports Plan. These projects are in development and therefore the dates are subject to change, so please check back regularly. Our 2019-20 Performance Agreement with NSW Health is also available.

Stay up to date with the information we have published by subscribing to receive email alerts when a new report is released.

Page updated: 2 Aug 2019