15 March 2017
12 April 2017
Focusing on unwarranted clinical variation to assess performance
Every patient is different and this means that healthcare varies – it must, if it is to respond to patient needs, expectations, social circumstances and capacity to manage their own care. However, there is increasing evidence that healthcare also varies for reasons that are not related to patients’ needs and expectations. While some variation is warranted, it can also be unwarranted.Read More
TagsAccessibility and timeliness 3 Appropriateness of healthcare 1 Data 3 Effectiveness of healthcare 1 Efficiency 1 Elective surgery 2 Emergency department 1 Hospital care 2 Patient experience 1
Jean-Frederic is the Chief Executive of BHI. His research focuses on healthcare performance and on the analysis of healthcare reform.
Kim is BHI’s Senior Director, Performance Measurement and Reporting. She has extensive experience in health services research in Australia and internationally.