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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
Monitoring patients’ experiences of virtual care through the NSW Patient Survey Program
08 May 2024
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
Healthcare in Focus – Virtual care in NSW: Use and patients’ experiences
Released: 08 May 2024
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
Virtual care now key component of healthcare for patients in NSW despite drop in use since pandemic peaks
Released: 08 May 2024
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LATEST RESULTS
Healthcare in Focus
Virtual care in NSW: Use and patients’ experiences
2020–2023
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LATEST RESULTS
Patient survey results
Patients’ experiences of virtual outpatient care in 2023
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How does your local hospital perform?
View key measures of emergency department and elective surgery performance, and patient survey results.
See how your local hospital performs
Have you received a questionnaire?
Your feedback about the NSW public healcare system will be used to help improve healthcare services
Find out more
Have you received a questionnaire?
Your feedback about the NSW public healthcare system will be used to help improve healthcare services
Find out more
About the Bureau of Health Information
The Bureau of Health Information (BHI) reports independently on how the NSW public healthcare system is performing
Read more