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About BHI
About BHI
We report independently on the performance of the NSW healthcare system to inform improvements to care for patients, and enhance transparency and accountability
BLOG
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Reports
Reports
Our reports show where the healthcare system is performing well and where there are opportunities to improve care for patients
Latest report
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Patient surveys
Patient surveys
Find out what thousands of people have told us about their healthcare experiences in NSW. The results show where public health services are performing well and where they need to improve
Latest survey results
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Media
Media
See our latest media releases or get in touch with the team regarding our healthcare performance reports and data
Latest MEDIA RELEASE
NSW emergency departments continue to experience major and sustained pressure during first quarter of 2024
Released: 29 May 2024
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Outpatient Cancer Clinics Survey
This survey asks people who have attended an outpatient cancer clinic in NSW to share their experiences of care. The survey has run regularly since 2015 and is delivered in partnership with the Cancer Institute NSW.
NSW-level results are presented in our Snapshot report and results for individual hospitals and local health districts (LHDs) are available in the supplementary data tables.
Selected results
Report products
Results from the 2017 patient survey
The latest key findings, including variation between facilities.
Released: 5 December 2018
Read reportSupplementary data tables
Hospital-level results for all performance questions, as well as comparisons with the previous survey year’s results for comparable questions.
Download tablesTechnical Supplement
Detailed information about the sampling methodology, data management and analysis related to the latest survey results.
Read supplementExplore data
Data Portal
Find and compare detailed results showing activity and performance for the NSW healthcare system, including trends over time
ExploreQuestionnaire
Sample questionnaire, 2017
Download questionnaire
Development report, 2017
Summarises changes to the latest survey and includes information about stakeholder consultation and engagement, and sampling methodology.
Read reportOther results
Patients' experiences in outpatient cancer clinics in 2023
These results reflect the experiences of almost 8,300 adult patients who attended one of 43 NSW facilities housing outpatient cancer clinics in January 2023.
Released: 25 October 2023
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Outpatient Cancer Clinics – Results from the 2021 patient survey
These results reflect the experiences of more than 8,323 patients who attended one of 42 NSW facilities housing outpatient cancer clinics in November 2021.
Released: 12 October 2022
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Outpatient Cancer Clinics – Results from the 2020 patient survey
These results reflect the experiences of more than 8,500 patients who attended one of 43 NSW facilities housing outpatient cancer clinics in November 2020.
Released: 10 November 2021
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Outpatient Cancer Clinics – Results from the 2019 patient survey
These results reflect the experiences of more than 13,000 patients who attended one of 49 NSW facilities housing outpatient cancer clinics in 2019.
Released: 21 October 2020
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Outpatient Cancer Clinics – Results from the 2018 patient survey
These results reflect the experiences of more than 11,000 patients who attended one of 44 NSW facilities housing outpatient cancer clinics in November 2018.
Released: 30 October 2019
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Outpatient Cancer Clinics – the 2016 patient survey
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