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{"sheet":"Response rates","index":1,"n_rows":108,"n_cols":9,"rows_kept":108,"cut":false,"hidden":false,"merged":[[2,1,2,2],[107,1,107,12],[2,5,2,6],[2,7,2,8]]}
[]
[]
[null,null,null,null,null,2019,null,2018]
[null,"Level","Name","LHD","Peer group","Responses","Response rate \n(adjusted)","Responses ","Response rate  \n(adjusted)"]
[null,"NSW","NSW","NSW","NSW",21900,0.35,17805,0.37]
[null,"LHD","Central Coast","CCLHD","",1006,0.39,663,0.41]
[null,"LHD","Far West","FWLHD","",238,0.31,235,0.32]
[null,"LHD","Hunter New England","HNELHD","",4165,0.37,3191,0.4]
[null,"LHD","Illawarra Shoalhaven","ISLHD","",1240,0.43,976,0.41]
[null,"LHD","Mid North Coast","MNCLHD","",1379,0.43,1074,0.46]
[null,"LHD","Murrumbidgee","MLHD","",956,0.36,747,0.37]
[null,"LHD","Nepean Blue Mountains","NBMLHD","",1047,0.33,767,0.34]
[null,"LHD","Northern NSW","NNSWLHD","",1802,0.4,1604,0.42]
[null,"LHD","Northern Sydney","NSLHD","",995,0.34,1325,0.35]
[null,"LHD","South Eastern Sydney","SESLHD","",1916,0.35,1686,0.37]
[null,"LHD","South Western Sydney","SWSLHD","",1561,0.28000000000000003,1216,0.3]
[null,"LHD","Southern NSW","SNSWLHD","",1283,0.4,1040,0.44]
[null,"LHD","St Vincent's Health Network","SVHN","",354,0.28999999999999998,296,0.33]
[null,"LHD","Sydney","SYDLHD","",1159,0.28999999999999998,924,0.3]
[null,"LHD","Western NSW","WNSWLHD","",1642,0.35,1203,0.36]
[null,"LHD","Western Sydney","WSLHD","",1157,0.25,858,0.25]
[null,"Peer group","District group 1","","C1",3030,0.38,2380,0.38]
[null,"Peer group","District group 2","","C2",4302,0.41,4061,0.43]
[null,"Peer group","Major","","B",8107,0.35,6365,0.36]
[null,"Peer group","Principal referral","","A1",5238,0.31,3950,0.33]
[null,"Peer group","Ungrouped acute – tertiary referral","","A3",1223,0.38,1049,0.38]
[null,"Hospital","Armidale","HNELHD","C1",242,0.44,176,0.43]
[null,"Hospital","Auburn","WSLHD","B",275,0.2,224,0.21]
[null,"Hospital","Ballina","NNSWLHD","C2",180,0.42,172,0.48]
[null,"Hospital","Bankstown-Lidcombe","SWSLHD","A1",295,0.26,261,0.3]
[null,"Hospital","Batemans Bay","SNSWLHD","C2",198,0.41,177,0.51]
[null,"Hospital","Bathurst","WNSWLHD","C1",192,0.31,169,0.39]
[null,"Hospital","Belmont","HNELHD","C1",262,0.4,191,0.44]
[null,"Hospital","Blacktown","WSLHD","B",353,0.28000000000000003,251,0.27]
[null,"Hospital","Blue Mountains","NBMLHD","C2",240,0.44,166,0.38]
[null,"Hospital","Bowral","SWSLHD","C1",213,0.43,178,0.45]
[null,"Hospital","Broken Hill","FWLHD","C1",238,0.31,235,0.32]
[null,"Hospital","Byron Central†","NNSWLHD","C2",42,0.34,113,0.34]
[null,"Hospital","Calvary Mater Newcastle","HNELHD","A3",407,0.42,314,0.4]
[null,"Hospital","Campbelltown","SWSLHD","B",411,0.31,258,0.28999999999999998]
[null,"Hospital","Canterbury","SYDLHD","B",283,0.23,238,0.25]
[null,"Hospital","Casino","NNSWLHD","C2",160,0.42,152,0.44]
[null,"Hospital","Cessnock","HNELHD","C2",175,0.37,169,0.45]
[null,"Hospital","Coffs Harbour","MNCLHD","B",478,0.42,364,0.45]
[null,"Hospital","Concord","SYDLHD","A1",383,0.33,264,0.3]
[null,"Hospital","Cooma","SNSWLHD","C2",187,0.4,160,0.41]
[null,"Hospital","Cowra","WNSWLHD","C2",182,0.41,145,0.39]
[null,"Hospital","Deniliquin","MLHD","C2",131,0.37,151,0.43]
[null,"Hospital","Dubbo","WNSWLHD","B",493,0.32,280,0.32]
[null,"Hospital","Fairfield","SWSLHD","B",309,0.24,269,0.27]
[null,"Hospital","Forbes","WNSWLHD","C2",147,0.41,129,0.4]
[null,"Hospital","Gosford","CCLHD","A1",521,0.38,336,0.4]
[null,"Hospital","Goulburn","SNSWLHD","C1",227,0.39,150,0.39]
[null,"Hospital","Grafton","NNSWLHD","C1",226,0.42,166,0.43]
[null,"Hospital","Griffith","MLHD","C1",176,0.34,134,0.31]
[null,"Hospital","Gunnedah","HNELHD","C2",150,0.42,126,0.37]
[null,"Hospital","Hawkesbury","NBMLHD","C1",209,0.32,168,0.36]
[null,"Hospital","Hornsby Ku-ring-gai","NSLHD","B",405,0.35,332,0.36]
[null,"Hospital","Inverell","HNELHD","C2",187,0.41,147,0.41]
[null,"Hospital","John Hunter","HNELHD","A1",508,0.3,344,0.39]
[null,"Hospital","Kempsey","MNCLHD","C2",189,0.41,164,0.44]
[null,"Hospital","Kurri Kurri","HNELHD","C2",221,0.55000000000000004,206,0.56000000000000005]
[null,"Hospital","Lismore","NNSWLHD","B",454,0.4,336,0.41]
[null,"Hospital","Lithgow","NBMLHD","C2",185,0.41,159,0.43]
[null,"Hospital","Liverpool","SWSLHD","A1",333,0.24,250,0.26]
[null,"Hospital","Macksville","MNCLHD","C2",200,0.5,170,0.48]
[null,"Hospital","Maclean","NNSWLHD","C2",80,0.46,170,0.49]
[null,"Hospital","Maitland","HNELHD","B",449,0.36,332,0.38]
[null,"Hospital","Manly*","NSLHD","B",null,null,231,0.32]
[null,"Hospital","Manning","HNELHD","B",466,0.44,344,0.46]
[null,"Hospital","Milton Ulladulla","ISLHD","C2",68,0.59,158,0.49]
[null,"Hospital","Mona Vale*","NSLHD","B",null,null,284,0.37]
[null,"Hospital","Moree","HNELHD","C2",126,0.28999999999999998,104,0.28999999999999998]
[null,"Hospital","Moruya","SNSWLHD","C2",207,0.36,192,0.44]
[null,"Hospital","Mount Druitt","WSLHD","C1",178,0.28000000000000003,126,0.25]
[null,"Hospital","Mudgee","WNSWLHD","C2",186,0.43,150,0.37]
[null,"Hospital","Murwillumbah","NNSWLHD","C1",209,0.46,177,0.47]
[null,"Hospital","Muswellbrook","HNELHD","C2",164,0.39,147,0.39]
[null,"Hospital","Narrabri","HNELHD","C2",109,0.32,123,0.4]
[null,"Hospital","Nepean","NBMLHD","A1",413,0.28999999999999998,274,0.3]
[null,"Hospital","Orange","WNSWLHD","B",442,0.39,330,0.39]
[null,"Hospital","Port Macquarie","MNCLHD","B",512,0.49,376,0.49]
[null,"Hospital","Prince of Wales","SESLHD","A1",340,0.28000000000000003,307,0.34]
[null,"Hospital","Queanbeyan","SNSWLHD","C2",223,0.37,199,0.42]
[null,"Hospital","Royal Hospital for Women","SESLHD","A3",443,0.32,418,0.31]
[null,"Hospital","Royal North Shore","NSLHD","A1",404,0.32,318,0.35]
[null,"Hospital","Royal Prince Alfred","SYDLHD","A1",493,0.31,422,0.34]
[null,"Hospital","Ryde","NSLHD","C1",186,0.36,160,0.36]
[null,"Hospital","Shellharbour","ISLHD","C1",231,0.46,188,0.47]
[null,"Hospital","Shoalhaven","ISLHD","B",486,0.45,311,0.41]
[null,"Hospital","Singleton","HNELHD","C2",176,0.33,148,0.37]
[null,"Hospital","South East Regional","SNSWLHD","C1",241,0.47,162,0.43]
[null,"Hospital","St George","SESLHD","A1",388,0.39,302,0.33]
[null,"Hospital","St Vincent's","SVHN","A1",354,0.28999999999999998,296,0.33]
[null,"Hospital","Sutherland","SESLHD","B",372,0.34,342,0.41]
[null,"Hospital","Sydney and Sydney Eye","SESLHD","A3",373,0.35,317,0.38]
[null,"Hospital","Tamworth","HNELHD","B",523,0.4,320,0.39]
[null,"Hospital","The Tweed","NNSWLHD","B",451,0.37,318,0.39]
[null,"Hospital","Wagga Wagga","MLHD","B",460,0.36,298,0.35]
[null,"Hospital","Westmead","WSLHD","A1",351,0.27,257,0.25]
[null,"Hospital","Wollongong","ISLHD","A1",455,0.37,319,0.38]
[null,"Hospital","Wyong","CCLHD","B",485,0.41,327,0.42]
[null,"Hospital","Young","MLHD","C2",189,0.44,164,0.44]
[]
[null,"* On 30 October 2018, all services at Manly Hospital and acute care services at Mona Vale Hospital were transferred to Northern Beaches Hospital. Manly and Mona Vale hospitals are therefore not included in AAPS 2019."]
[null,"† Interpret with caution. Response rate 20% or higher and number of respondents between 30 and 49."]
[null,"Notes:"]
[null,"Response rates are adjusted based on sample design. See the technical supplement to the Adult Admitted Patient Survey (AAPS) 2019 for more information.\nPeer groups are defined by NSW Health and separate hospitals into groups with similar volumes of hospitalisations and capacities. They include: principal referral hospitals with large volumes and particular specialisations (Peer Group A, with Group A3 referring to those with a specialist acute role or tertiary referral); major hospitals (Peer Group B including B1 and B2 groups); and district hospitals with smaller volumes (Peer Group C including District Group 1 and District Group 2).\nHospitals with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in these data tables. However, data from these hospitals do contribute to LHD and NSW results. "]

{"sheet":"Respondent characteristics 2019","index":2,"n_rows":100,"n_cols":31,"rows_kept":100,"cut":false,"hidden":false,"merged":[[3,23,3,30],[3,13,3,17],[3,11,3,12],[99,1,99,30],[3,21,3,22],[3,9,3,10],[3,3,3,6],[3,7,3,8],[3,18,3,20],[98,1,98,33]]}
[]
[]
[]
[null,null,null,"Age",null,null,null,"Sex",null,"Aboriginality",null,"Language",null,"Education level",null,null,null,null,"Rurality",null,null,"Survey\nmode",null,"Longstanding health condition"]
[null,"Level","Name","18–34","35–54","55–74","75+","Female","Male","Aboriginal","Non-Aboriginal","English (main language spoken at home)","Other language","Less than Year 12 or equivalent","Completed Year 12 or equivalent","Trade or technical certificate or diploma","University degree","Postgraduate or higher degree","Major cities ","Inner regional","Outer regional, remote or very remote","Mail","Online completion","Illness (e.g. cancer, diabetes)","Physical condition","Mental health","Neurological condition","Intellectual disability","Blindness or severe vision impairment","Deafness or severe hearing impairment","None reported"]
[null,"NSW","NSW",11,26,36,27,53,47,4,92,79,19,33,15,25,15,8,72,22,6,69,31,25,26,11,4,1,3,11,49]
[null,"LHD","Central Coast",9,20,35,36,53,47,4,90,95,3,36,17,28,10,5,99,1,0,76,24,27,32,15,3,2,3,14,39]
[null,"LHD","Far West",5,17,40,38,48,52,5,87,95,1,56,11,16,5,2,1,2,97,79,21,22,41,10,4,1,7,16,39]
[null,"LHD","Hunter New England",12,23,38,28,53,47,11,85,95,3,41,15,27,9,5,49,39,12,75,25,28,30,15,4,2,3,15,42]
[null,"LHD","Illawarra Shoalhaven",10,22,33,36,55,45,3,93,87,11,37,13,28,10,6,69,31,0,71,29,29,29,10,4,1,3,15,37]
[null,"LHD","Mid North Coast",7,17,43,33,52,48,5,89,94,3,37,13,29,10,5,3,78,19,79,21,26,31,10,4,2,3,14,44]
[null,"LHD","Murrumbidgee",10,26,34,31,58,42,5,89,92,6,42,14,24,6,7,2,63,35,77,23,24,25,8,4,2,2,16,49]
[null,"LHD","Nepean Blue Mountains",17,27,35,22,55,45,4,93,86,12,33,11,31,12,9,89,10,0,66,34,27,31,13,3,1,4,14,45]
[null,"LHD","Northern NSW",7,22,42,29,55,45,4,93,97,2,35,16,28,12,6,34,62,4,75,25,25,28,12,3,1,3,12,46]
[null,"LHD","Northern Sydney",13,30,30,27,54,46,1,95,79,19,19,16,23,25,15,97,1,2,61,39,21,21,8,4,0,2,7,54]
[null,"LHD","South Eastern Sydney",12,24,33,30,57,43,2,94,75,22,27,16,24,20,9,96,3,1,66,34,25,21,8,3,1,3,8,54]
[null,"LHD","South Western Sydney",11,31,32,26,50,50,2,96,52,45,37,19,23,12,5,93,7,0,70,30,21,23,10,4,2,3,10,55]
[null,"LHD","Southern NSW",10,17,41,31,57,43,3,93,97,2,32,14,31,12,7,17,51,32,75,25,25,30,12,4,2,3,15,44]
[null,"LHD","St Vincent's Health Network",13,25,34,28,42,58,2,94,87,11,17,11,27,23,21,89,6,4,63,37,36,21,16,4,2,6,12,39]
[null,"LHD","Sydney",13,26,40,21,49,51,2,95,65,33,29,12,21,20,14,95,4,1,59,41,24,23,8,4,0,3,8,53]
[null,"LHD","Western NSW",11,21,41,27,51,49,10,85,96,2,41,13,26,10,5,2,69,28,75,25,26,29,11,3,1,3,13,45]
[null,"LHD","Western Sydney",13,35,35,17,49,51,2,96,59,39,27,18,24,20,10,98,1,0,62,38,23,21,10,4,2,2,8,55]
[null,"Hospital","Armidale",10,20,40,29,53,47,7,90,98,1,41,13,28,8,8,1,56,43,74,26,26,31,13,1,0,4,18,43]
[null,"Hospital","Auburn",18,38,30,14,44,56,2,95,43,55,34,18,18,17,9,99,1,0,60,40,17,15,10,2,3,2,6,68]
[null,"Hospital","Ballina",5,14,32,49,50,50,3,89,99,1,39,17,25,11,4,3,96,1,82,18,23,28,9,7,1,3,17,41]
[null,"Hospital","Bankstown-Lidcombe",8,28,35,29,51,49,1,96,48,48,33,20,24,13,5,100,0,0,71,29,17,23,8,3,1,1,10,61]
[null,"Hospital","Batemans Bay",2,12,44,42,51,49,4,92,97,0,36,16,27,6,5,6,83,11,84,16,25,39,15,9,3,4,18,34]
[null,"Hospital","Bathurst",13,24,38,25,57,43,5,91,96,3,38,13,29,12,6,4,94,2,73,27,28,27,12,3,1,3,13,44]
[null,"Hospital","Belmont",10,26,29,35,47,53,5,91,95,3,40,12,31,6,6,86,12,2,77,23,31,25,15,5,0,2,14,42]
[null,"Hospital","Blacktown",11,34,33,22,52,48,3,97,60,39,29,14,28,18,9,98,2,0,70,30,28,25,12,5,3,2,10,46]
[null,"Hospital","Blue Mountains",11,20,34,36,60,40,2,92,92,6,23,12,35,17,10,85,15,0,66,34,21,28,16,9,2,5,13,46]
[null,"Hospital","Bowral",6,17,38,39,62,38,1,93,97,2,32,10,31,13,9,5,91,3,79,21,32,29,9,4,2,4,26,41]
[null,"Hospital","Broken Hill",5,17,40,38,48,52,5,87,95,1,56,11,16,5,2,1,2,97,79,21,22,41,10,4,1,7,16,39]
[null,"Hospital","Byron Central",7,16,37,40,35,65,4,88,91,3,18,13,33,25,6,10,90,0,70,30,41,26,5,4,1,3,16,34]
[null,"Hospital","Calvary Mater Newcastle",8,21,40,32,57,43,10,87,93,6,44,13,25,8,5,78,21,0,73,27,34,28,16,5,2,4,14,39]
[null,"Hospital","Campbelltown",12,26,35,28,50,50,3,95,71,27,35,22,26,7,8,93,7,0,72,28,25,25,11,3,2,2,11,51]
[null,"Hospital","Canterbury",12,32,38,18,49,51,1,97,46,53,31,18,22,16,11,99,1,0,66,34,13,21,3,4,1,1,5,65]
[null,"Hospital","Casino",7,23,41,28,57,43,6,90,97,2,44,12,26,13,2,2,89,9,74,26,20,25,10,1,0,1,16,48]
[null,"Hospital","Cessnock",8,18,42,31,56,44,7,89,95,5,45,14,25,11,3,45,55,0,76,24,23,36,13,4,0,5,19,42]
[null,"Hospital","Coffs Harbour",9,20,44,27,54,46,6,88,92,5,33,14,29,12,7,4,74,22,76,24,26,28,11,6,1,2,12,48]
[null,"Hospital","Concord",11,23,36,30,47,53,1,95,60,38,30,13,22,22,11,98,1,1,64,36,27,23,8,4,1,3,9,51]
[null,"Hospital","Cooma",8,20,47,25,49,51,3,92,97,2,33,11,31,13,6,4,55,41,70,30,22,23,5,3,1,2,10,54]
[null,"Hospital","Cowra",7,15,41,36,59,41,3,92,97,1,40,14,29,9,2,1,69,29,82,18,27,30,10,2,1,5,18,43]
[null,"Hospital","Deniliquin",3,17,40,40,35,65,5,91,96,1,42,16,30,3,4,2,83,14,91,9,32,32,16,3,1,1,17,39]
[null,"Hospital","Dubbo",12,21,40,26,47,53,17,75,94,1,42,12,24,10,3,2,54,44,76,24,21,32,12,3,2,2,12,47]
[null,"Hospital","Fairfield",8,36,35,22,51,49,2,95,33,63,45,17,18,13,3,100,0,0,70,30,19,15,7,2,4,4,10,61]
[null,"Hospital","Forbes",8,14,40,37,53,47,14,81,99,0,50,18,18,5,5,1,0,98,88,12,25,35,11,6,2,4,18,43]
[null,"Hospital","Gosford",11,22,33,35,52,48,3,92,95,3,33,20,25,13,6,99,1,0,73,27,26,29,14,3,1,2,13,42]
[null,"Hospital","Goulburn",8,20,44,28,58,42,4,92,98,1,32,17,32,10,4,5,94,1,77,23,29,31,14,4,5,3,16,39]
[null,"Hospital","Grafton",6,19,49,27,56,44,6,92,97,0,40,15,26,12,5,1,91,7,71,29,20,34,11,4,2,2,17,40]
[null,"Hospital","Griffith",12,25,34,30,62,38,8,89,89,9,45,16,26,5,4,0,2,98,77,23,20,24,6,3,3,4,21,53]
[null,"Hospital","Gunnedah",5,20,33,42,47,53,10,84,98,1,57,10,22,5,2,1,5,94,85,15,27,30,6,2,1,2,11,47]
[null,"Hospital","Hawkesbury",14,26,33,27,62,38,3,95,89,9,36,16,27,11,6,89,10,1,67,33,27,26,13,1,1,2,18,44]
[null,"Hospital","Hornsby Ku-ring-gai",12,27,32,29,52,48,0,97,80,17,21,12,25,25,15,97,3,0,57,43,19,24,7,4,0,2,8,58]
[null,"Hospital","Inverell",6,19,38,36,56,44,9,87,98,1,47,20,15,6,5,1,3,96,81,19,30,27,10,4,3,4,16,43]
[null,"Hospital","John Hunter",20,30,31,19,55,45,16,82,95,3,36,19,26,11,6,77,21,3,73,27,29,28,17,4,2,2,11,43]
[null,"Hospital","Kempsey",4,15,44,36,53,47,6,91,97,2,43,15,30,4,2,1,75,24,82,18,23,26,10,2,4,5,14,45]
[null,"Hospital","Kurri Kurri",0,10,49,41,54,46,3,93,94,6,55,10,26,3,4,68,28,3,80,20,21,36,13,1,0,5,22,45]
[null,"Hospital","Lismore",7,23,47,23,51,49,4,92,97,1,39,14,23,12,7,2,91,7,76,24,29,27,14,2,2,3,11,46]
[null,"Hospital","Lithgow",5,16,49,30,63,37,4,91,96,2,40,14,28,6,3,7,93,0,78,22,27,41,11,2,2,8,18,37]
[null,"Hospital","Liverpool",13,38,27,22,49,51,1,96,41,56,38,19,21,14,3,97,3,0,68,32,21,23,11,5,2,4,8,54]
[null,"Hospital","Macksville",2,13,48,37,47,53,4,89,95,2,44,13,25,7,4,1,26,74,81,19,25,32,7,3,1,4,16,44]
[null,"Hospital","Maclean",3,13,48,36,53,47,4,91,96,1,41,13,31,5,5,3,85,12,78,22,28,37,8,4,0,3,11,37]
[null,"Hospital","Maitland",13,22,35,30,48,52,8,87,97,1,37,11,37,8,1,65,32,3,70,30,24,33,17,5,2,4,16,40]
[null,"Hospital","Manning",4,12,50,33,50,50,6,89,94,2,47,14,25,7,2,2,98,0,83,17,29,37,13,1,2,6,17,36]
[null,"Hospital","Milton Ulladulla",2,6,43,50,50,50,2,89,96,0,37,4,32,6,3,8,92,0,88,12,41,38,14,13,0,5,13,26]
[null,"Hospital","Moree",14,13,44,29,48,52,22,75,94,3,54,15,17,5,2,2,3,95,74,26,28,28,12,5,2,3,26,43]
[null,"Hospital","Moruya",15,14,43,28,63,37,5,90,98,1,28,16,27,16,12,8,70,22,79,21,27,34,14,2,0,5,16,39]
[null,"Hospital","Mount Druitt",12,39,40,9,52,48,4,95,55,43,28,17,23,19,10,100,0,0,59,41,15,23,9,2,0,4,7,65]
[null,"Hospital","Mudgee",8,18,38,35,55,45,4,93,98,0,39,18,23,13,4,1,82,16,73,27,24,33,8,4,5,2,16,46]
[null,"Hospital","Murwillumbah",7,19,40,34,56,44,3,94,99,0,27,19,35,12,3,59,41,0,79,21,18,23,7,3,1,1,10,56]
[null,"Hospital","Muswellbrook",8,19,46,27,49,51,7,87,95,2,47,8,29,8,1,3,90,7,76,24,23,31,16,5,4,2,15,46]
[null,"Hospital","Narrabri",3,24,50,23,46,54,11,75,97,1,62,15,10,3,7,0,15,85,85,15,29,17,6,2,13,3,14,52]
[null,"Hospital","Nepean",19,28,34,18,52,48,4,93,84,14,34,10,32,11,9,95,4,0,66,34,28,33,12,3,1,5,13,45]
[null,"Hospital","Orange",9,21,44,25,50,50,6,90,96,2,41,11,28,9,7,2,73,25,74,26,29,23,10,3,1,4,14,45]
[null,"Hospital","Port Macquarie",7,15,40,38,51,49,5,90,97,1,40,13,30,10,3,2,92,6,82,18,28,36,10,4,2,3,15,39]
[null,"Hospital","Prince of Wales",14,25,30,32,58,42,1,94,79,20,24,17,22,26,8,95,4,1,65,35,24,23,12,4,1,2,7,50]
[null,"Hospital","Queanbeyan",21,25,37,18,62,38,3,95,89,10,26,15,29,13,13,82,16,1,68,32,22,19,12,3,2,2,11,54]
[null,"Hospital","Royal Hospital for Women",28,51,17,4,100,0,2,97,81,18,11,12,20,30,25,93,5,2,49,51,12,11,9,1,0,0,1,76]
[null,"Hospital","Royal North Shore",14,33,29,24,55,45,2,96,80,19,17,17,21,27,16,96,1,3,60,40,23,19,9,4,0,1,6,52]
[null,"Hospital","Royal Prince Alfred",14,27,45,15,51,49,3,94,75,24,27,10,21,21,18,91,7,2,53,47,25,24,9,4,0,2,9,51]
[null,"Hospital","Ryde",9,24,27,40,48,52,0,93,72,24,27,16,25,17,12,100,0,0,68,32,18,24,5,4,1,4,11,58]
[null,"Hospital","Shellharbour",8,14,35,44,54,46,2,91,80,16,39,13,29,9,2,88,12,0,77,23,27,25,10,8,1,6,14,42]
[null,"Hospital","Shoalhaven",6,18,43,34,57,43,6,92,98,1,41,18,27,10,2,1,98,1,76,24,28,33,11,3,2,5,13,39]
[null,"Hospital","Singleton",11,26,40,22,55,45,6,93,99,1,41,14,31,10,2,15,84,1,70,30,14,25,13,2,0,4,16,56]
[null,"Hospital","South East Regional",8,14,39,39,54,46,2,95,98,1,34,10,34,12,6,5,11,84,74,26,25,31,9,2,0,2,14,47]
[null,"Hospital","St George",10,24,39,27,51,49,2,95,67,31,29,17,23,17,11,98,1,1,67,33,27,23,6,3,2,2,9,52]
[null,"Hospital","St Vincent's",13,25,34,28,42,58,2,94,87,11,17,11,27,23,21,89,6,4,63,37,36,21,16,4,2,6,12,39]
[null,"Hospital","Sutherland",11,21,30,38,60,40,1,91,87,8,30,14,29,15,6,99,1,1,70,30,27,19,6,1,0,1,9,56]
[null,"Hospital","Sydney and Sydney Eye",11,22,38,29,48,52,2,95,64,33,31,13,24,17,8,91,7,1,67,33,18,15,5,3,1,10,10,57]
[null,"Hospital","Tamworth",8,20,41,31,55,45,12,82,96,1,44,13,24,10,5,2,64,35,78,22,26,30,11,3,1,3,16,41]
[null,"Hospital","The Tweed",8,24,37,31,59,41,3,95,96,3,32,18,32,11,5,81,19,0,75,25,22,28,13,2,1,3,11,49]
[null,"Hospital","Wagga Wagga",10,27,33,30,59,41,5,88,92,6,41,14,23,6,8,2,73,24,75,25,24,24,8,4,2,2,14,49]
[null,"Hospital","Westmead",14,34,36,15,49,51,2,96,64,33,23,20,23,21,10,97,2,1,58,42,24,20,9,5,2,2,7,55]
[null,"Hospital","Wollongong",11,25,30,34,55,45,2,94,84,13,36,12,29,10,9,87,13,0,67,33,29,29,9,3,1,2,15,36]
[null,"Hospital","Wyong",8,18,37,38,55,45,6,88,95,2,41,13,32,6,3,100,0,0,81,19,29,38,16,4,2,4,16,36]
[null,"Hospital","Young",6,18,43,33,45,55,3,93,99,0,45,15,23,8,3,2,91,8,85,15,29,30,11,4,1,1,14,43]
[]
[null,"Notes:"]
[null,"Results for respondent characteristics are weighted. \nRespondents characteristics were obtained from both survey questionnaire and administrative data. For age and sex, missing values were filled in using administrative data. Missing data for other patient characteristics were included as a separate category but not reported in this table.\nSee the technical supplement to the Adult Admitted Patient Survey 2019 for more information on the representativeness of the survey cohort of the eligible population."]

{"sheet":"Summary 2019","index":3,"n_rows":83,"n_cols":103,"rows_kept":83,"cut":false,"hidden":false,"merged":[[2,60,2,73],[2,74,2,99],[82,0,82,22],[78,23,78,24],[79,23,79,24],[2,6,2,21],[2,25,2,27],[2,28,2,40],[2,41,2,59],[3,6,3,21]]}
[]
[]
[null,null,null,null,null,null,"Local health districts",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Specialist",null,null,"A1",null,null,null,null,null,null,null,null,null,null,null,null,"B",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"C1",null,null,null,null,null,null,null,null,null,null,null,null,null,"C2"]
[null,null,null,null,null,null,"Standardised comparisons have not been made at LHD level and therefore LHD results are not flagged as significantly higher or lower than the NSW result. "]
[null,null,null,null,null,"NSW","Central Coast","Far West","Hunter New England","Illawarra Shoalhaven","Mid North Coast","Murrumbidgee","Nepean Blue Mountains","Northern NSW","Northern Sydney","South Eastern Sydney","South Western Sydney","Southern NSW","St Vincent's Health Network","Sydney","Western NSW","Western Sydney",null,"Minimum hospital result","Maximum hospital result","Calvary Mater Newcastle","Royal Hospital for Women","Sydney and Sydney Eye","Bankstown-Lidcombe","Concord","Gosford","John Hunter","Liverpool","Nepean","Prince of Wales","Royal North Shore","Royal Prince Alfred","St George","St Vincent's","Westmead","Wollongong","Auburn","Blacktown","Campbelltown","Canterbury","Coffs Harbour","Dubbo","Fairfield","Hornsby Ku-ring-gai","Lismore","Maitland","Manning","Orange","Port Macquarie","Shoalhaven","Sutherland","Tamworth","The Tweed","Wagga Wagga","Wyong","Armidale","Bathurst","Belmont","Bowral","Broken Hill","Goulburn","Grafton","Griffith","Hawkesbury","Mount Druitt","Murwillumbah","Ryde","Shellharbour","South East Regional","Ballina","Batemans Bay","Blue Mountains","  Byron Central †","Casino","Cessnock","Cooma","Cowra","Deniliquin","Forbes","Gunnedah","Inverell","Kempsey","Kurri Kurri","Lithgow","Macksville","Maclean","Milton Ulladulla","Moree","Moruya","Mudgee","Muswellbrook","Narrabri","Queanbeyan","Singleton","Young"]
["No.","Section","Question","Response",null,21900,1006,238,4165,1240,1379,956,1047,1802,995,1916,1561,1283,354,1159,1642,1157,null,null,null,407,443,373,295,383,521,508,333,413,340,404,493,388,354,351,455,275,353,411,283,478,493,309,405,454,449,466,442,512,486,372,523,451,460,485,242,192,262,213,238,227,226,176,209,178,209,186,231,241,180,198,240,42,160,175,187,182,131,147,150,187,189,221,185,200,80,68,126,207,186,164,109,223,176,189,null,"Count","Count"]
[]
[3,"The emergency department","Were the emergency department staff polite and courteous?","Yes, always",null,88,89,95,92,91,93,89,86,92,89,91,81,92,90,86,89,79,null,66,100,95,"66*",89,75,89,89,91,"79*",84,91,87,84,90,90,76,92,80,83,85,87,96,89,83,90,88,92,86,90,91,89,92,92,96,89,89,88,87,"93*",88,95,99,94,85,91,"73*","87*",91,88,92,"90*",85,"88*",97,93,93,96,95,97,96,96,85,89,"92*",91,93,94,95,95,"91*",92,97,98,91,100,94,null,0,0]
[4,"The emergency department","Do you think the amount of time you spent in the emergency department was...?","About right",null,63,73,80,70,63,70,68,60,75,67,70,52,72,"65*",63,66,43,null,40,98,76,"43*",66,"54*",70,"74*","65*","48*","54*",70,61,"58*","69*","65*",40,"61*",56,43,50,"64*",73,63,"51*",71,69,"57*",70,"66*",65,"63*",73,68,79,66,72,"75*","64*","84*","78*",80,"77*","75*","76*","77*","43*","68*",83,"77*","62*","80*","74*","66*","63*","82*","81*","75*","84*","69*","83*","75*",86,"74*","73*","81*","67*","90*","71*","68*","74*","82*",84,"83*","81*",98,"80*",null,3,2]
[5,"Arrival/admission type","Were the staff you met on your arrival to hospital polite and courteous?","Yes, always",null,93,95,95,95,93,96,94,95,96,90,95,89,97,97,91,95,89,null,85,100,100,94,95,90,92,95,91,85,92,95,87,90,95,97,88,91,93,87,93,94,95,94,92,97,96,95,96,93,97,97,94,96,96,95,96,99,99,98,98,95,96,98,89,100,92,100,92,97,96,97,97,100,"",97,96,97,98,96,97,98,99,97,99,94,95,"95*","",90,96,93,98,97,98,98,96,null,1,0]
[6,"Arrival/admission type","Do you think the time you had to wait from arrival at hospital until you were taken to your room or ward was...?","About right",null,79,83,88,86,85,85,82,77,80,74,80,72,84,89,74,85,73,null,66,97,90,80,69,71,80,82,88,"66*","73*",79,"66*",69,83,89,68,85,77,"76*",79,74,81,81,72,88,81,82,85,87,87,79,83,84,70,80,84,78,87,85,84,88,87,82,85,83,80,88,89,97,80,93,85,86,"",94,91,75,91,81,90,96,81,91,84,83,95,"82*","","76*",92,85,85,97,87,84,94,null,0,3]
[7,"Arrival/admission type","How clean were the wards or rooms you stayed in while in hospital?","Very clean",null,71,78,78,76,70,75,80,72,80,77,70,58,84,83,65,81,61,null,55,94,81,71,72,56,62,82,70,55,70,71,77,67,69,83,59,67,65,60,61,64,73,78,59,76,78,"69*",76,79,76,78,68,78,78,83,74,83,87,85,73,78,76,83,64,77,70,87,79,73,91,89,82,76,94,81,72,88,73,81,92,88,86,88,89,87,73,"80*","80*",75,"80*",81,88,92,88,88,88,null,9,15]
[8,"Arrival/admission type","How clean were the toilets and bathrooms that you used while in hospital?","Very clean",null,63,68,72,68,66,69,78,66,77,69,59,51,80,71,55,76,48,null,44,92,76,62,65,47,53,69,56,50,63,59,67,58,57,71,45,65,58,44,55,49,65,78,48,75,74,"60*",66,76,69,69,58,73,76,80,66,82,76,78,67,72,74,82,59,74,59,85,72,65,89,87,80,69,"90*",83,73,79,71,80,91,83,76,86,82,83,68,"76*","72*",73,"74*",71,82,91,78,79,92,null,10,20]
[9,"Arrival/admission type","Did you see nurses wash their hands, or use hand gel to clean their hands, before touching you?","Yes, always",null,61,66,61,64,66,65,61,57,65,55,59,61,64,58,56,69,59,null,50,79,65,60,64,58,62,68,62,66,55,55,55,50,61,58,61,66,58,57,56,61,63,67,61,52,66,"63*",63,69,66,65,61,65,61,61,63,58,73,64,62,61,69,69,61,59,60,68,59,67,69,67,66,56,"61*",73,62,60,66,72,73,63,71,69,79,70,67,"73*","73*",61,"53*",70,74,79,59,73,62,null,2,0]
[10,"Arrival/admission type","Did you see doctors wash their hands, or use hand gel to clean their hands, before touching you?","Yes, always",null,53,53,57,52,55,49,51,52,54,45,55,58,52,50,52,58,54,null,39,67,55,58,54,58,55,58,53,61,55,49,45,49,60,50,51,56,57,54,54,57,48,58,60,41,56,"48*",48,60,49,51,54,52,51,51,45,39,58,55,49,57,57,50,51,49,59,56,52,56,54,61,51,41,"54*",62,52,46,53,59,54,57,50,54,"57*",53,57,"53*","62*",54,"46*",51,62,64,49,67,47,null,0,0]
[11,"Arrival/admission type","Were you given enough privacy when being examined or treated?","Yes, always",null,87,90,87,90,86,88,90,85,89,90,88,83,91,89,87,87,84,null,80,96,94,92,91,80,87,91,90,82,83,86,90,86,90,89,83,84,87,83,84,89,85,87,86,90,88,82,89,87,91,90,88,90,87,91,88,88,88,93,87,87,91,93,85,92,88,90,93,87,91,96,94,87,"90*",96,92,91,90,93,92,91,85,94,92,92,93,92,91,93,84,83,91,95,92,96,91,null,1,0]
[12,"Arrival/admission type","Were you given enough privacy when discussing your condition or treatment?","Yes, always",null,82,82,82,85,82,82,84,77,83,82,84,81,85,84,82,83,78,null,73,94,91,87,87,77,83,83,85,84,74,84,82,80,82,84,77,82,84,77,79,87,78,82,81,81,81,73,85,82,85,82,85,81,80,86,81,83,87,91,78,82,85,89,76,86,81,87,87,84,89,88,85,76,"88*",94,82,83,82,89,86,82,80,92,84,88,83,"73*","84*",89,"73*",76,85,92,91,90,87,null,2,2]
[13,"Doctors","If you needed to talk to a doctor, did you get the opportunity to do so?","Yes, always",null,60,57,69,65,54,63,65,59,64,58,63,53,67,67,63,68,54,null,47,88,71,73,64,53,64,59,59,48,58,65,53,61,63,67,55,52,61,47,55,65,59,64,59,64,66,"56*",63,67,61,60,59,67,59,64,55,67,74,"63*",60,69,59,70,63,58,66,70,69,59,60,72,78,"64*","58*",78,80,73,69,"71*",64,74,71,80,"75*",74,73,"59*","63*",71,"73*",78,69,88,71,79,70,null,4,3]
[14,"Doctors","When you had important questions to ask a doctor, did they answer in a way you could understand?","Yes, always",null,78,74,76,79,70,79,77,76,78,83,82,75,81,87,80,79,74,null,68,90,84,86,83,72,82,76,74,78,75,80,81,78,81,87,73,68,81,71,75,79,81,79,74,85,75,"72*",75,81,77,74,86,81,77,78,71,82,76,84,74,76,76,82,68,77,81,89,85,72,77,89,81,76,"90*",88,88,87,81,90,74,85,81,82,"85*",85,83,"79*","83*",80,"86*",84,83,90,89,89,78,null,3,1]
[15,"Doctors","In your opinion, did the doctors who treated you know enough about your medical history?","Yes, always",null,72,69,74,72,68,72,73,72,73,72,73,71,72,75,76,74,69,null,47,90,74,74,80,73,79,72,67,70,70,71,74,74,73,75,68,67,76,65,67,77,68,72,76,68,75,"62*",72,77,72,71,72,74,68,73,64,72,74,77,77,74,70,79,69,77,74,80,74,75,72,79,74,73,"74*",84,79,76,82,90,69,84,82,83,81,83,83,"60*","47*",77,"61*",80,79,76,82,86,73,null,1,3]
[16,"Doctors","Did you have confidence and trust in the doctors treating you?","Yes, always",null,82,79,83,83,80,84,87,82,84,84,84,80,85,89,84,85,77,null,72,94,87,86,88,79,86,81,78,81,82,86,83,84,84,89,77,79,82,72,78,84,84,85,79,83,85,74,85,85,82,84,80,84,80,89,76,83,83,89,82,83,81,88,77,80,84,88,88,80,84,89,84,78,"82*",90,92,91,89,94,86,94,89,89,91,92,88,"75*","75*",85,86,84,93,85,92,94,80,null,4,5]
[17,"Doctors","Were the doctors kind and caring towards you?","Yes, always",null,88,83,91,89,85,91,89,85,89,86,90,87,89,93,89,89,84,null,78,97,91,92,90,88,91,85,89,86,85,86,84,88,93,93,85,84,87,78,88,88,92,89,88,89,89,81,88,89,90,87,91,88,87,91,81,89,91,93,88,91,88,93,80,82,91,94,91,85,86,94,85,82,"89*",94,95,93,88,96,86,97,92,95,89,92,89,"83*",95,90,92,87,93,95,95,96,84,null,2,1]
[18,"Doctors","Overall, how would you rate the doctors who treated you?","Very good",null,72,69,74,76,68,77,74,74,75,71,73,66,76,81,73,75,64,null,61,87,76,83,75,62,72,72,75,67,75,75,71,76,69,81,63,65,72,61,65,70,78,72,68,69,78,"72*",71,79,74,75,75,78,72,76,65,71,71,77,73,74,68,75,62,72,71,82,75,69,76,72,74,70,"68*",87,74,85,78,81,72,82,77,80,85,84,79,"68*","61*",74,"69*",84,79,82,85,85,71,null,4,5]
[19,"Nurses","If you needed to talk to a nurse, did you get the opportunity to do so?","Yes, always",null,76,72,82,81,76,80,77,73,79,77,77,72,83,77,76,79,73,null,67,92,80,82,83,67,77,72,79,71,69,82,77,76,72,77,71,74,78,72,74,75,77,78,76,74,75,"73*",81,77,82,78,75,79,78,78,73,83,81,86,81,82,80,82,68,82,76,89,81,80,87,88,87,83,"67*",84,82,87,81,88,85,83,78,87,88,86,87,"79*","81*",78,"74*",87,85,91,83,92,81,null,1,4]
[20,"Nurses","When you had important questions to ask a nurse, did they answer in a way you could understand?","Yes, always",null,79,79,84,86,78,82,81,79,83,81,78,73,85,85,78,83,73,null,70,96,87,87,84,74,81,79,85,70,75,79,79,76,73,85,72,76,77,74,74,76,82,83,76,84,81,78,84,79,81,82,80,87,82,83,80,87,85,87,83,84,81,85,71,85,77,92,87,83,87,89,90,84,"88*",84,85,89,89,88,90,81,85,83,96,92,87,"82*","77*",83,"83*",85,90,89,87,95,84,null,1,3]
[21,"Nurses","In your opinion, did the nurses who treated you know enough about your care and treatment?","Yes, always",null,74,74,74,79,74,76,74,75,77,74,76,68,77,80,74,77,69,null,65,92,79,80,84,67,75,75,79,65,73,79,72,71,72,80,69,72,71,68,70,77,74,77,76,76,75,"66*",79,77,77,77,74,76,77,73,72,79,76,80,75,74,74,80,70,80,75,88,81,78,77,77,79,76,"71*",82,81,87,83,86,82,84,83,82,92,88,80,"73*","74*",72,"73*",81,84,88,78,88,83,null,4,2]
[22,"Nurses","Did nurses ask your name or check your identification band before giving you any medications, treatments or tests?","Yes, always",null,92,92,93,93,89,93,94,95,95,93,93,90,93,93,94,93,91,null,86,99,90,93,96,89,96,93,92,89,94,92,93,92,93,93,91,88,90,92,92,93,93,93,91,91,95,92,91,94,93,93,93,94,95,95,91,90,93,96,91,93,94,95,91,96,91,98,97,90,94,96,93,97,"91*",97,95,96,88,94,86,92,93,93,98,98,92,93,"89*",95,87,91,88,99,96,96,94,null,0,0]
[23,"Nurses","Did you have confidence and trust in the nurses treating you?","Yes, always",null,85,86,88,88,83,88,88,85,88,85,87,79,89,85,83,87,79,null,73,96,88,88,87,73,85,87,87,78,84,90,83,81,85,85,77,81,86,79,84,84,85,88,82,86,88,79,89,82,89,89,85,87,87,89,85,87,92,93,84,88,86,89,77,88,77,94,94,83,93,92,88,86,94,91,93,92,90,93,91,92,88,91,96,94,90,89,"86*",89,86,88,94,94,89,94,92,null,4,2]
[24,"Nurses","Were the nurses kind and caring towards you?","Yes, always",null,86,84,90,90,85,90,89,84,91,85,89,81,91,91,84,87,78,null,76,98,93,90,91,77,85,83,89,77,82,90,83,83,87,91,76,82,82,80,85,87,89,88,85,85,88,83,88,86,89,93,91,91,92,90,85,90,88,92,86,90,89,91,82,88,81,96,92,89,93,96,93,90,"91*",90,94,97,92,95,90,91,92,94,97,91,91,90,89,88,90,87,93,98,87,94,90,null,5,1]
[25,"Nurses","Overall, how would you rate the nurses who treated you?","Very good",null,75,79,77,83,75,83,78,76,83,76,76,66,84,78,72,79,65,null,62,95,81,85,78,62,71,79,84,62,73,83,76,73,68,78,63,72,70,65,73,72,82,77,68,75,80,"73*",82,79,84,82,76,81,84,79,78,82,82,86,78,77,79,85,67,85,66,93,77,76,88,84,84,78,"74*",85,81,91,83,89,84,84,80,83,95,87,87,"82*","85*",86,"79*",83,86,91,83,91,81,null,6,5]
[27,"Food","How would you rate the hospital food?","Very good",null,19,16,21,19,15,16,18,22,19,16,16,19,23,21,20,23,21,null,11,40,20,12,23,17,21,15,16,19,21,15,12,17,14,21,20,15,34,17,19,29,19,27,28,24,21,19,16,13,12,16,20,25,15,15,18,13,27,21,19,21,23,16,23,26,22,22,20,15,23,24,26,19,"22*",31,21,14,27,"22*","40*",31,14,19,"29*",24,23,"23*","11*",13,"20*",39,23,21,31,22,27,null,0,4]
[30,"Your treatment and care","Did the health professionals introduce themselves to you?","Yes, always",null,86,88,85,85,85,85,86,84,87,88,89,82,86,91,83,85,84,null,73,93,89,89,87,86,86,89,85,83,84,88,89,81,90,91,85,84,86,79,81,82,86,84,78,86,88,80,88,86,82,90,90,85,86,88,86,88,87,83,84,85,88,87,76,86,87,92,87,84,78,89,86,78,"89*",91,83,92,86,88,85,82,82,87,90,87,87,88,87,73,88,86,88,79,89,93,85,null,0,0]
[31,"Your treatment and care","Did the health professionals explain things in a way you could understand?","Yes, always",null,80,78,76,82,77,82,82,81,83,84,82,77,83,88,79,81,76,null,72,96,86,88,86,78,85,78,78,75,80,82,84,76,79,88,75,75,83,72,78,76,82,83,79,83,83,"75*",81,78,80,84,87,84,80,84,77,86,83,83,79,76,76,83,73,82,82,92,83,78,82,91,83,81,"82*",90,85,91,86,94,82,82,82,86,90,86,85,"83*","78*",80,87,83,87,76,90,96,85,null,1,3]
[32,"Your treatment and care","During your stay in hospital, how much information about your condition or treatment was given to you?","Right amount",null,85,84,84,85,82,86,87,83,85,85,87,85,87,88,87,87,83,null,76,97,88,89,90,80,87,85,83,91,80,87,84,87,87,88,82,80,89,79,80,86,85,86,86,86,85,"76*",84,87,85,88,85,91,82,89,82,85,87,88,81,84,86,90,80,86,90,94,92,85,84,92,86,87,"84*",90,82,90,89,92,86,87,87,88,89,93,88,"81*","83*",80,89,90,90,90,90,97,88,null,2,0]
[34,"Your treatment and care","Did a health professional discuss your worries or fears with you?","Yes, completely",null,41,"38*","34*",41,"37*",45,"43*",39,44,41,43,41,40,"57*",43,37,38,null,24,65,"41*",54,"46*","36*","42*","46*","44*","38*","40*","38*","40*","39*","42*","57*","37*","35*","43*","34*","43*","60*","40*","37*","57*","41*","46*","37*","29*","39*","49*","36*","47*","38*","42*","48*","27*","34*","35*","42*","42*","34*","44*","51*","26*","32*","52*","","48*","58*","24*","","51*","29*","","","30*","","","","","","","51*","65*","","","","","","62*","","","","37*","","",null,0,0]
[35,"Your treatment and care","I was involved as much as I wanted in making decisions about my treatment and care...","Always",null,53,52,56,58,51,58,59,57,59,52,51,48,59,54,54,57,48,null,44,76,59,64,55,45,53,53,55,46,56,54,52,55,45,54,49,49,52,44,47,52,56,53,55,52,60,"49*",56,56,57,58,53,60,54,59,51,63,61,"60*",59,56,61,67,56,55,51,68,54,53,55,55,63,63,"65*",76,63,70,68,73,63,67,59,64,"65*",68,63,"51*","48*",59,"49*",64,61,67,64,71,63,null,0,1]
[36,"Your treatment and care","How much information about your condition or treatment was given to your family, carer or someone close to you?","Right amount",null,81,80,81,81,80,82,85,77,80,79,84,81,84,84,82,82,76,null,72,94,84,85,87,82,83,80,80,85,76,85,76,81,83,84,76,77,80,74,75,84,85,78,81,83,79,"72*",80,84,80,84,85,82,77,86,79,81,82,"80*",74,81,85,85,77,76,80,85,85,84,85,89,85,83,"78*",89,81,86,82,92,84,89,85,78,"83*",87,87,"79*","86*","75*","76*",88,94,93,87,92,87,null,0,0]
[37,"Your treatment and care","Did you ever receive contradictory information about your condition or treatment from the health professionals?","No",null,79,85,82,83,80,84,87,78,85,83,78,69,87,83,79,83,72,null,61,93,86,81,76,68,78,87,82,67,77,78,83,81,78,83,73,80,67,72,73,73,83,82,61,83,83,74,84,84,85,82,79,83,86,88,82,86,80,82,87,82,84,88,84,78,77,90,84,80,90,88,87,83,93,86,89,89,89,86,84,89,85,83,86,85,90,"81*","85*",76,83,85,83,90,84,87,82,null,0,0]
[39,"Your treatment and care","Did you feel you were treated with respect and dignity while you were in the hospital?","Yes, always",null,86,85,87,88,86,88,89,83,89,87,88,82,90,92,85,87,82,null,77,97,93,91,89,83,86,85,85,79,81,89,85,84,87,92,80,86,87,81,83,84,87,85,85,90,86,77,88,85,90,90,89,88,89,91,84,87,90,91,87,87,89,90,79,89,83,94,93,83,90,94,91,85,"89*",89,92,93,92,91,94,91,92,90,97,90,93,90,88,79,93,88,92,95,90,95,89,null,3,1]
[40,"Your treatment and care","Were your cultural or religious beliefs respected by the hospital staff?","Yes, always",null,92,94,96,94,90,96,95,95,95,92,94,88,96,"89*",90,93,90,null,86,100,93,96,95,90,94,96,93,86,94,95,93,90,92,"89*",91,88,90,88,90,87,96,90,89,94,95,96,92,96,97,98,92,94,94,96,92,99,93,"93*","88*",96,95,97,"91*",98,92,95,89,95,96,98,"89*",98,"","86*",94,98,94,93,92,94,93,95,97,93,98,"","",96,99,"100*",98,"100*",97,95,96,null,0,0]
[41,"Your treatment and care","Were you ever treated unfairly for any of the reasons below? (derived measure)","Not treated unfairly",null,94,93,91,95,92,98,96,93,95,96,93,94,97,95,95,95,93,null,91,100,97,97,96,95,96,93,93,94,93,93,95,95,92,95,93,91,92,93,94,94,98,94,93,95,95,93,94,95,97,96,95,94,95,97,92,99,95,95,91,91,94,95,96,92,96,98,98,94,99,98,96,94,100,94,95,99,96,92,95,94,97,98,97,97,97,93,92,96,99,95,92,96,97,99,96,null,0,0]
[42,"Your treatment and care","How would you rate how well the health professionals worked together?","Very good",null,60,60,61,65,56,67,63,60,68,61,61,53,66,65,61,65,51,null,47,86,68,68,65,52,59,60,63,53,58,63,59,63,55,65,47,52,65,49,54,59,67,59,54,63,63,"57*",64,67,64,64,67,65,71,65,60,60,69,70,59,61,64,68,49,58,55,84,67,57,65,65,66,67,"57*",75,71,70,75,72,76,71,65,74,86,74,77,"70*","73*",59,"63*",67,71,73,74,78,70,null,4,6]
[43,"Your treatment and care","Was a call button placed within easy reach?","Yes, always",null,83,83,89,86,79,84,87,82,86,82,83,80,88,82,83,84,81,null,72,96,85,79,88,75,84,85,86,81,83,84,82,81,81,82,82,76,80,81,81,84,84,84,82,80,83,78,86,81,84,87,82,88,86,88,80,88,86,89,83,89,91,92,82,82,81,89,85,83,87,89,86,"72*","83*",89,82,92,90,94,93,86,88,85,93,86,85,"85*",92,91,"88*",88,89,96,83,89,88,null,0,0]
[44,"Your treatment and care","Was your sleep ever disturbed due to noise at night?","No",null,63,62,73,62,59,59,66,58,61,64,60,63,68,61,66,65,67,null,44,90,57,68,80,62,71,63,57,62,56,53,64,58,60,61,67,58,79,59,62,76,53,64,74,57,63,"49*",67,57,61,56,59,66,53,66,60,69,71,"64*",52,73,68,75,"62*",61,80,75,73,65,63,69,68,65,"59*",73,77,85,73,74,81,80,65,78,90,69,70,"44*","53*","72*","56*",74,77,83,74,74,72,null,2,1]
[45,"Complications","Not including the reason you went to hospital, during your hospital stay, or soon afterwards, did you experience any of the following complications or problems?","Experienced complication",null,16,18,12,16,15,13,16,20,13,14,18,15,13,16,17,13,18,null,7,23,19,19,9,15,13,19,18,17,23,20,16,21,19,16,21,16,11,20,14,15,9,9,12,13,15,21,10,18,19,12,16,15,12,19,18,15,12,13,17,12,12,10,10,12,10,9,10,14,15,13,15,14,"13*",10,14,9,9,8,15,13,8,13,7,11,13,12,"22*",10,7,9,10,9,15,7,9,null,0,0]
[46,"Complications","Was the impact of this complication or problem...?","Very serious",null,19,"27*","",18,14,19,"14*",12,14,"22*",13,30,18,5,15,17,26,null,5,40,"17*",15,"21*","40*","20*","30*","23*","24*","12*","16*","27*","15*","8*",5,"27*","11*","","20*","31*",5,"21*",10,"30*","15*","17*","9*","26*","16*","19*","32*","14*","16*",7,"12*","22*","10*","","","","","","","","","","","","","","","","","","","","","","","","","","","7*","","","","","","","","","","27*","","",null,0,0]
[47,"Complications","In your opinion, were the health professionals open with you about this complication or problem [that you experienced during or soon after your visit]?","Yes, completely",null,49,"46*","",51,"53*","58*","57*","38*","49*","39*","51*","45*","41*","61*","57*","50*","45*",null,34,75,"65*","55*","","43*","71*","51*","38*","51*","39*","61*","35*","54*","48*","61*","41*","48*","","52*","35*","46*","46*","46*","51*","45*","64*","61*","50*","50*","67*","75*","41*","49*","34*","60*","38*","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","",null,0,0]
[50,"Pain","Do you think the hospital staff did everything they could to help manage your pain?","Yes, definitely",null,71,67,77,77,75,80,75,66,77,73,73,64,78,76,72,71,62,null,60,94,80,81,78,63,68,"69*",76,"60*","63*","71*",71,75,74,76,60,73,70,62,65,"70*",80,65,76,71,75,"69*",80,71,81,86,73,83,79,76,62,"66*","78*","78*","78*",77,"75*",81,"65*","73*","67*","73*",87,"73*",79,"63*",86,"73*","",84,"70*","78*","84*","86*","73*","81*","78*","72*","71*","75*","88*","77*","81*","85*","75*","77*","84*",94,76,87,"77*",null,0,0]
[52,"Tests","Did a health professional discuss the purpose of these tests, X-rays or scans with you?","Yes, always",null,82,83,87,86,78,83,84,77,84,86,82,80,81,81,81,85,78,null,72,94,84,87,88,78,83,89,88,80,76,84,87,78,79,81,81,78,81,73,81,84,83,89,81,83,87,"87*",80,81,84,77,82,85,81,86,72,81,82,"88*","76*",87,"80*",86,"78*","85*","82*","82*",82,"73*",78,"86*",83,"73*","",94,84,91,"82*",91,"88*",92,88,79,90,85,84,"84*","88*","89*","76*",88,91,"91*",93,93,"78*",null,0,0]
[54,"Tests","Did a health professional explain the test, X-ray or scan results in a way that you could understand?","Yes, completely",null,77,75,"77*",81,75,77,79,75,75,76,77,76,77,83,80,79,74,null,66,94,86,83,83,74,79,"76*","80*",79,"73*",82,78,81,"71*",83,73,"72*",80,74,74,"78*",80,83,"76*",72,77,"82*","74*",73,75,85,"77*",80,72,80,74,"76*","80*","74*","77*","77*","74*","77*","68*",87,"80*","66*","75*","74*","76*","80*","75*","69*","","","76*",83,"83*",94,"79*","76*","86*","72*","84*","83*","83*","","","","74*",89,"88*","","84*",92,"82*",null,0,0]
[57,"Operations and procedures","Thinking back to when you first tried to book an appointment with a specialist, how long did you have to wait to see that specialist?","Up to 4 weeks",null,70,"57*","43*",67,70,66,60,64,65,80,80,70,71,87,72,71,67,null,43,94,"71*",70,79,"70*",63,"60*","59*","72*","61*","73*",82,75,89,87,"67*","69*","65*","61*","66*",76,69,68,"73*","68*",61,"64*",74,75,65,71,"80*",67,"75*",58,"54*",67,"72*","65*",72,"43*",75,57,"65*","74*",82,"57*","87*","73*","69*","73*","71*","55*","","58*","64*","70*","67*","68*","49*","69*","79*","62*","71*",72,"56*","","","77*",89,"71*","80*",94,59,"60*","64*",null,0,0]
[58,"Operations and procedures","From the time a specialist said you needed the operation or surgical procedure, how long did you have to wait to be admitted to hospital?","Less than 1 month",null,27,19,15,26,26,27,24,24,27,29,26,23,18,"56*",30,28,29,null,7,66,"35*",34,24,20,32,"24*","29*","25*","25*",22,"31*",32,"31*","56*","33*","31*",27,"30*",21,15,32,26,24,"24*",27,"33*",23,31,27,23,24,18,"30*",21,13,19,"29*",19,19,15,18,35,"31*",27,19,7,"24*",15,14,29,15,"23*","",13,22,22,26,"49*","30*","43*",22,14,14,15,14,"","","41*","40*",25,"36*","66*",17,"43*",20,null,6,0]
[59,"Operations and procedures","Do you think the total time between when you first tried to book an appointment with a specialist and when you were admitted to hospital was...?","About right",null,62,56,"52*",61,56,63,65,64,62,68,62,54,63,87,69,66,51,null,46,97,81,67,57,"59*",63,"63*","56*","56*","61*","63*","67*",74,"64*",87,"52*","59*","53*","47*",52,61,65,61,"46*","68*",63,"56*",59,67,62,50,"63*",64,"56*",62,47,"57*","68*","48*",59,"52*",63,65,75,"72*","54*",64,"72*",56,61,72,"58*","67*","",65,"70*","61*",73,"80*","73*",84,"68*","60*","58*",70,62,"","","78*","71*",74,"73*",97,66,83,"67*",null,0,2]
[60,"Operations and procedures","Before your arrival, how much information about your operation or surgical procedure was given to you by the hospital?","Right amount",null,91,91,93,95,91,91,95,91,95,88,89,90,94,92,92,90,88,null,82,100,97,85,90,82,91,94,94,90,89,90,88,93,89,92,85,91,91,90,95,94,92,86,91,91,92,"88*",97,88,90,92,"87*",96,96,95,89,93,94,92,96,93,92,97,92,95,92,96,"88*",90,97,95,97,94,"",95,97,94,94,97,98,97,95,90,95,97,91,"","",98,96,99,99,"100*",93,98,99,null,0,0]
[61,"Operations and procedures","Before your operation or surgical procedure began, did a health professional explain what would be done in a way you could understand?","Yes, completely",null,80,76,77,82,78,85,87,78,81,82,79,77,84,82,82,84,78,null,72,99,85,81,79,76,81,77,"74*",79,76,81,80,82,76,82,74,77,83,81,76,87,86,81,74,83,82,"81*",87,83,84,81,82,86,76,86,75,90,88,83,83,77,79,86,88,84,82,87,88,77,81,89,86,82,"",90,88,89,92,90,89,83,86,81,"74*",83,88,"72*","","73*","91*",87,87,99,88,95,87,null,0,0]
[62,"Operations and procedures","After the operation or procedure, did a health professional explain how the operation or surgical procedure had gone in a way you could understand?","Yes, completely",null,74,71,78,76,66,75,77,74,75,80,75,74,75,78,75,77,69,null,64,92,80,73,71,72,71,74,71,78,73,81,82,76,"70*",78,69,"64*",78,68,72,82,74,70,65,75,74,"72*",80,77,76,72,77,84,72,77,66,81,82,"65*",80,78,69,78,"73*",76,"66*",75,"76*",67,76,86,83,"73*","",82,"72*",75,91,83,86,83,68,77,"74*",81,73,"77*","","71*","82*",88,"76*",91,76,92,86,null,0,0]
[63,"Leaving hospital (discharge)","Did you feel involved in decisions about your discharge from hospital?","Yes, definitely",null,65,63,71,72,61,70,70,64,69,63,63,59,74,64,66,70,59,null,53,87,75,75,70,59,61,64,70,58,62,65,63,70,54,64,61,57,64,53,58,66,66,67,65,63,66,"58*",70,65,73,69,67,74,67,70,61,72,76,74,64,71,70,76,68,67,62,81,64,67,73,73,73,65,"75*",79,79,84,87,"77*",78,79,77,76,"79*",77,72,"76*","69*",76,"73*",76,80,72,81,84,74,null,3,6]
[64,"Leaving hospital (discharge)","At the time you were discharged, did you feel that you were well enough to leave the hospital?","Yes",null,92,93,95,92,90,94,94,90,92,93,92,92,93,93,91,92,88,null,84,99,91,95,97,92,92,95,91,92,89,92,92,91,91,93,90,88,87,84,92,92,94,93,93,95,91,84,92,88,94,94,90,93,91,95,90,95,92,95,94,95,93,97,90,94,88,95,95,93,94,99,94,89,96,91,93,95,96,96,91,91,96,98,98,91,97,92,96,97,91,96,92,98,93,97,93,null,1,0]
[65,"Leaving hospital (discharge)","Thinking about when you left hospital, were you given enough information about how to manage your care at home?","Yes, completely",null,73,72,77,75,70,74,78,69,78,71,73,71,74,72,73,75,68,null,61,95,80,77,82,66,71,72,70,69,68,72,67,74,74,72,70,68,71,63,75,79,70,69,77,75,77,"61*",72,72,75,79,68,77,75,78,72,76,83,81,75,77,72,84,74,68,70,85,79,70,72,83,80,68,"70*",85,86,81,86,89,77,84,82,81,85,82,85,"74*","75*",82,"68*",84,86,95,80,88,71,null,1,1]
[66,"Leaving hospital (discharge)","Did hospital staff take your family and home situation into account when planning your discharge?","Yes, completely",null,73,76,81,79,73,75,76,70,76,70,73,68,79,71,74,75,68,null,62,94,79,80,80,70,70,75,76,62,67,77,67,75,66,71,68,68,72,65,71,78,70,75,72,76,75,"74*",78,71,76,84,74,80,72,76,76,86,78,81,70,81,82,84,"72*",77,69,83,71,78,78,88,79,76,"88*",84,82,86,85,88,85,88,84,79,85,79,90,"71*","79*","72*","69*",80,87,89,83,94,76,null,0,2]
[67,"Leaving hospital (discharge)","Thinking about when you left hospital, were adequate arrangements made by the hospital for any services you needed?","Yes, completely",null,68,68,73,72,66,72,69,66,73,68,67,65,72,"67*",69,71,60,null,53,88,73,74,77,66,68,"70*",70,"61*","66*",73,66,67,59,"67*",62,60,69,53,67,76,69,70,67,71,73,"68*",73,67,73,85,"68*",75,67,68,64,"68*",73,"71*","70*",73,"64*",82,"67*","64*","61*",81,"69*","71*","72*","83*","71*","66*","",76,"78*","80*","82*","77*","80*","80*",81,83,"79*","72*",78,"73*","76*","86*","73*",81,88,87,84,82,77,null,1,1]
[68,"Leaving hospital (discharge)","Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?","Yes",null,87,87,89,88,89,90,85,82,89,89,87,87,89,86,85,87,81,null,79,98,89,94,93,83,85,90,86,89,79,87,90,85,84,86,80,87,86,80,88,87,91,81,85,86,86,82,88,88,89,94,87,91,88,85,83,86,92,89,89,89,88,96,86,87,88,93,90,88,89,93,90,86,"92*",92,89,87,89,87,87,86,92,89,98,87,91,"88*","86*",87,"83*",95,93,97,95,96,87,null,1,0]
[70,"Leaving hospital (discharge)","Did a health professional in the hospital explain the purpose of this medication in a way you could understand?","Yes, completely",null,82,86,88,86,79,81,88,80,86,85,83,77,87,85,85,84,80,null,74,96,90,93,88,79,81,86,86,"74*",78,82,87,88,86,85,80,"75*",87,77,77,81,79,81,83,82,85,"82*",81,84,82,92,"74*",84,83,89,84,83,84,94,"76*",88,"79*",94,"81*","82*","81*",88,"81*",82,85,96,92,"85*","",90,"87*","90*","87*","93*","87*","","81*",86,"84*",92,"85*","","","90*","93*",96,92,"",90,95,"83*",null,0,0]
[71,"Leaving hospital (discharge)","Did a health professional in the hospital tell you about medication side effects to watch for?","Yes, completely",null,54,55,"57*",57,53,56,51,62,55,54,54,49,58,"57*",54,58,53,null,38,80,"63*",65,65,"50*",57,"59*","54*","48*","63*","58*","58*",52,"52*","57*",51,"52*",60,"54*",51,"57*",53,"54*","53*","45*",55,"59*","46*","55*",58,"58*","40*",59,"48*",50,48,"50*","69*","67*","45*","57*","63*","64*","53*","53*","56*","72*","51*","55*","57*","57*","51*","62*","","70*","73*","53*","38*","80*","76*","","56*","56*","62*","59*","64*","","","66*","52*","59*","78*","","71*","68*","48*",null,0,0]
[72,"Leaving hospital (discharge)","Did you feel involved in the decision to use this medication in your ongoing treatment?","Yes, completely",null,66,76,"64*",73,64,66,70,60,68,68,67,60,73,"66*",65,69,61,null,52,89,"75*",78,77,"52*",64,81,75,"65*","58*","66*","70*",67,"63*","66*","61*","60*","60*","60*",55,"59*",62,72,"67*","67*",65,"55*","64*","61*",70,"70*","67*",77,"67*",70,68,"64*","75*","81*","62*","64*","70*",78,"63*","67*","64*",82,"61*","76*","72*","69*","74*","64*","","79*","74*","72*","78*","89*","80*","","78*","66*","83*","73*","75*","","","76*","75*","70*","80*","","81*","79*","73*",null,1,0]
[73,"Leaving hospital (discharge)","Did the hospital provide you with a document summarising the care you received in hospital (e.g. a copy of the letter to your GP, a discharge summary)?","Yes",null,79,82,83,78,69,70,60,82,57,79,83,89,72,82,86,71,86,null,42,92,82,74,75,87,83,84,81,92,84,84,77,88,86,82,83,68,89,87,90,85,72,71,89,82,55,75,74,74,69,72,85,75,62,60,80,77,76,77,80,83,73,42,64,82,91,55,83,71,73,69,58,78,"70*",66,83,69,56,54,46,65,71,65,"73*",65,59,"65*","66*","64*","74*",64,73,60,79,83,58,null,23,9]
[74,"Leaving hospital (discharge)","On the day you left hospital, was your discharge delayed?","No",null,78,72,82,82,75,79,85,78,81,80,77,75,88,75,79,81,74,null,65,98,83,77,89,78,81,70,79,69,77,77,78,75,73,75,76,71,84,65,77,83,76,78,79,81,80,77,85,79,78,80,78,78,75,84,76,81,86,87,80,82,83,91,84,81,82,91,81,83,87,86,92,81,"87*",89,88,95,90,95,91,95,92,86,95,84,91,"71*","79*",98,91,93,95,88,87,94,90,null,3,11]
[75,"Leaving hospital (discharge)","How long was the delay? [in discharge]","Less than 1 hour",null,9,5,"",10,12,8,"14*",6,14,4,9,10,7,3,10,5,9,null,1,24,"6*",2,"11*","11*","11*",5,"10*",13,6,1,3,8,8,3,"11*",10,"22*",4,2,"20*",6,3,"16*",6,"20*","9*","5*",4,11,"16*","24*",13,10,"16*",3,"","","","","","","","",2,"14*","",4,"","","","",3,"","","","","","","","","","","","","","","","","","","","","","","",null,0,0]
[76,"Leaving hospital (discharge)","Did a member of staff explain the reason for the delay? [in discharge]","Yes",null,68,"68*","",72,"66*",76,"62*","64*",75,75,70,65,78,"72*",68,68,56,null,53,84,"64*",72,"78*","59*","62*","67*","77*","66*","62*","70*","76*","71*","70*","72*","53*","62*","77*","55*","62*","68*",78,"69*","76*","72*","71*","84*","70*","69*","76*","82*","69*","70*","79*","68*","69*","65*","","","71*","","","","","74*","56*","","79*","","","","","64*","","","","","","","","","","","","","","","","","","","","","","","",null,0,0]
[78,"Overall","Overall, how would you rate the care you received while in hospital?","Very good",null,67,68,69,71,65,75,73,65,73,72,67,56,77,74,68,72,53,null,50,87,76,78,69,52,66,71,68,52,60,71,73,70,59,74,51,62,65,50,63,62,75,67,57,70,70,"62*",70,69,74,76,72,70,73,75,65,68,79,81,70,69,69,77,62,75,62,84,75,64,79,78,78,77,"70*",82,70,80,81,79,78,77,71,79,87,76,73,"74*","82*",67,"75*",76,78,70,84,87,77,null,6,8]
[79,"Overall","How well organised was the care you received in hospital?","Very well organised",null,66,70,69,70,61,71,71,65,74,67,68,57,74,69,67,67,53,null,50,86,74,76,70,56,66,72,65,52,62,70,66,69,65,69,50,57,64,53,59,65,66,60,60,67,70,"58*",71,66,74,71,69,69,76,73,67,69,76,78,71,69,69,77,57,67,62,84,73,66,74,72,77,76,"74*",78,77,75,78,75,77,78,70,78,86,78,75,"70*","72*",69,"68*",77,80,80,81,83,72,null,6,9]
[80,"Overall","If asked about your hospital experience by friends and family how would you respond?","Would speak highly",null,77,79,77,80,74,80,82,75,81,83,81,70,83,87,78,79,66,null,60,92,85,88,86,66,75,83,81,71,74,79,83,82,80,87,65,71,76,60,73,72,77,74,70,82,76,"65*",76,80,82,81,80,77,83,84,73,75,84,81,75,77,77,84,73,75,76,92,84,79,85,86,84,77,"85*",85,83,90,85,82,83,83,76,89,90,85,81,"78*",87,68,83,84,88,90,87,91,82,null,5,7]
[82,"Outcomes","Did the care and treatment received in hospital help you?","Yes, definitely",null,77,75,74,76,76,77,80,77,81,79,79,75,80,84,80,79,74,null,68,90,76,85,84,72,80,76,74,78,78,79,76,80,78,84,75,75,75,71,73,82,75,76,76,84,79,"68*",76,78,77,80,77,77,83,81,73,79,79,80,79,74,78,84,79,75,73,83,79,72,79,80,78,73,"90*",77,81,80,88,80,81,74,77,83,88,78,79,"68*","80*",75,82,86,80,73,82,83,77,null,0,0]
[83,"Outcomes","Is the problem you went to hospital for...?","Much better",null,73,72,72,71,73,73,72,70,72,74,75,72,73,72,76,74,69,null,63,85,67,80,77,72,72,73,67,74,72,74,73,76,76,72,69,72,73,66,71,81,73,76,70,78,71,73,71,72,74,76,76,77,74,72,69,72,73,71,69,72,74,71,79,65,77,79,74,71,76,72,69,69,"71*",65,79,68,77,66,75,63,71,74,85,68,70,"74*","74*",73,"76*",78,75,79,72,77,64,null,0,0]
[86,"Outcomes","In the month following your discharge, did you go to an emergency department because of complications related to the care you received?","Yes",null,7,8,8,6,6,6,6,7,8,6,7,8,6,8,7,5,7,null,0,12,7,6,7,10,6,9,7,9,7,7,8,9,7,8,7,7,8,8,6,5,4,5,8,4,8,10,5,7,9,5,6,4,10,7,7,6,4,12,4,8,5,6,1,6,5,3,3,3,7,5,2,2,8,7,2,5,2,3,4,8,1,5,1,4,3,6,10,3,9,2,2,5,6,0,5,null,0,0]
[87,"Outcomes","In the month following your discharge, were you re-admitted to any hospital because of complications related to the care you received?","Yes",null,6,8,3,5,4,4,4,5,6,4,4,7,4,8,6,5,8,null,0,17,6,5,3,9,6,9,7,7,6,4,6,6,4,8,8,4,7,10,5,4,3,5,6,3,6,10,4,6,5,2,5,3,7,5,6,6,5,8,6,3,3,3,0,5,5,3,3,2,6,1,3,2,3,4,4,4,2,1,6,4,2,3,0,2,4,5,"17*",2,3,1,2,2,4,"0*",2,null,0,0]
["86/87","Outcomes","In the month following discharge went to an ED and/or was re-admitted because of complications related to the care received (derived measure)","Yes",null,9,11,9,9,8,7,8,9,9,8,9,10,7,10,8,7,11,null,0,21,9,8,9,13,7,13,10,10,10,10,11,10,8,10,11,9,9,12,6,6,5,8,9,5,10,13,7,8,10,6,10,5,11,10,10,11,6,14,7,9,6,8,1,8,6,5,4,5,9,5,4,3,8,7,5,6,3,4,8,11,2,6,1,5,4,6,"21*",4,9,3,2,6,6,0,5,null,0,0]
[]
["* Interpret with caution. Result will have greater variability when there are fewer respondents to a question. These results are excluded from being highlighted as significantly different to NSW.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Count",null,0,0,0,1,0,0,1,1,0,0,0,2,0,7,0,0,2,0,1,1,0,1,1,1,0,0,0,1,0,7,0,0,0,3,0,1,0,15,0,0,0,1,0,0,1,9,1,1,5,2,2,1,0,1,1,6,7,1,2,4,1,2,0,8,1,0,0,1,2,3,3,2,15,18,2]
["† Interpret with caution. Hospital response rate 20% or higher and number of respondents between 30 and 49.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Count",null,0,0,0,14,2,0,4,10,6,0,1,3,0,0,15,7,0,26,10,1,1,0,4,1,1,0,1,1,1,0,0,0,1,1,2,0,0,0,0,0,0,1,2,0,2,2,0,1,1,1,1,0,0,0,0,1,1,1,1,1,0,1,1,1,2,0,0,0,0,1,0,0,0,0,1]
[]
["Notes:"]
["A hospital is noted as having a result that is significantly higher or significantly lower than the NSW result for a question after differences in patient characteristics (including age, sex, education level and language) have been taken into account. Therefore, when a hospital is flagged as having a significantly higher or lower result than the NSW result, this reflects differences in patient experiences rather than differences that can be explained by a hospital's patient mix.\nCounts of differences are not comparable across hospitals as a different number of questions may be compared for each hospital.\nDescriptive results are provided without comparison with NSW for all questions regarding complications and outcomes. This is because patients who have more complex conditions are likely to have less positive outcomes and are more likely to experience complications, and comparisons have not been adjusted for patient complexity. For other measures not compared, there was no substantial hospital variation, or results were near 100% and the method resulted in no valid comparisons.\nHospitals with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in these data tables. However, data from these entities do contribute to LHD and NSW results. "]

{"sheet":"Comparison with 2018 survey","index":4,"n_rows":82,"n_cols":101,"rows_kept":82,"cut":false,"hidden":false,"merged":[[4,100,5,100],[81,0,81,21],[3,6,3,21],[4,0,5,0],[4,1,5,1],[4,99,5,99],[3,39,3,57],[3,58,3,71],[3,72,3,97],[3,23,3,25],[3,26,3,38]]}
[]
[]
[]
[null,null,null,null,null,null,"Local health districts",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Specialist",null,null,"A1",null,null,null,null,null,null,null,null,null,null,null,null,"B",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"C1",null,null,null,null,null,null,null,null,null,null,null,null,null,"C2"]
["No. 2019","No. 2018",null,null,null,"NSW","Central Coast","Far West","Hunter New England","Illawarra Shoalhaven","Mid North Coast","Murrumbidgee","Nepean Blue Mountains","Northern NSW","Northern Sydney","South Eastern Sydney","South Western Sydney","Southern NSW","St Vincent's Health Network","Sydney","Western NSW","Western Sydney",null,"Calvary Mater Newcastle","Royal Hospital for Women","Sydney and Sydney Eye","Bankstown-Lidcombe","Concord","Gosford","John Hunter","Liverpool","Nepean","Prince of Wales","Royal North Shore","Royal Prince Alfred","St George","St Vincent's","Westmead","Wollongong","Auburn","Blacktown","Campbelltown","Canterbury","Coffs Harbour","Dubbo","Fairfield","Hornsby Ku-ring-gai","Lismore","Maitland","Manning","Orange","Port Macquarie","Shoalhaven","Sutherland","Tamworth","The Tweed","Wagga Wagga","Wyong","Armidale","Bathurst","Belmont","Bowral","Broken Hill","Goulburn","Grafton","Griffith","Hawkesbury","Mount Druitt","Murwillumbah","Ryde","Shellharbour","South East Regional","Ballina","Batemans Bay","Blue Mountains","Byron Central","Casino","Cessnock","Cooma","Cowra","Deniliquin","Forbes","Gunnedah","Inverell","Kempsey","Kurri Kurri","Lithgow","Macksville","Maclean","Milton Ulladulla","Moree","Moruya","Mudgee","Muswellbrook","Narrabri","Queanbeyan","Singleton","Young",null,"Count declined","Count improved"]
[null,null,"Question","Response"]
[null,null,null,null,null,""]
[3,3,"Were the emergency department staff polite and courteous?","Yes, always",null,-1,-4,1,1,3,2,-5,0,0,-6,-1,0,0,-2,-1,-1,-2,null,3,"-22*",-2,-8,1,-2,2,"-1*",0,3,-9,-4,-1,-2,-2,3,-1,0,5,5,6,1,3,-1,0,2,-3,-3,-1,3,-5,0,2,-5,-7,1,-3,"-4*",-1,1,7,-2,-7,0,"","-4*",-4,-2,-5,"-8*",-4,"-2*",-1,5,-3,4,2,-2,5,-1,-4,-7,"","-9*",-5,-3,0,2,"1*",3,4,0,2,4,3,null,7,3]
[4,4,"Do you think the amount of time you spent in the emergency department was...?","About right",null,-3,-4,4,-3,0,-4,-4,3,-4,-8,4,-7,-2,"-7*",-1,-4,-6,null,0,"-13*",0,"-4*",1,"-1*","-6*","-4*","3*",10,-9,"-4*","-1*","-7*",-11,"5*","-1*",-2,-16,"3*",1,"-3*","-10*",-3,-7,"-9*",4,"-2*",-11,"-10*",5,-7,1,-6,-7,"5*","-8*","1*","-11*",4,"2*","-7*","4*","-2*","","-15*",1,"-8*","-1*","-10*","3*","-10*","-13*","-3*","3*","-1*","0*","-5*","-6*","-12*","8*","-3*","","-5*","-12*","7*","-11*","-5*","-2*","14*","-5*","-5*","-6*","13*","-1*",null,8,2]
[5,5,"Were the staff you met on your arrival to hospital polite and courteous?","Yes, always",null,0,0,0,1,-3,0,1,1,0,-4,4,-2,-1,2,0,0,0,null,2,3,5,-4,0,1,0,-2,-1,-3,-4,-1,10,2,0,-4,7,-4,-1,1,1,3,5,1,0,7,-1,-3,0,"-3*",4,2,-1,1,-1,7,0,0,2,0,-1,2,"1*",2,4,4,-7,-1,-1,1,-1,11,"",1,0,-2,0,4,1,"-2*",2,"-3*",2,-4,-1,"1*","",-6,3,-2,5,9,-1,"-2*",-1,null,2,9]
[6,6,"Do you think the time you had to wait from arrival at hospital until you were taken to your room or ward was...?","About right",null,0,5,4,1,3,4,1,-3,-4,-6,4,0,1,5,-1,1,-1,null,2,-1,4,0,2,10,3,"2*","-2*",8,"-7*",-2,2,5,-4,2,6,"2*",2,-3,7,-2,-2,-2,-1,-2,-7,3,0,0,2,4,-15,0,0,7,4,1,-2,4,1,0,"7*",-4,-2,-1,1,10,4,0,-3,-4,"",5,5,-9,0,-8,"8*",8,2,2,-5,-4,6,"-8*","","-12*",5,-6,-7,2,0,-4,6,null,6,10]
[7,7,"How clean were the wards or rooms you stayed in while in hospital?","Very clean",null,0,4,3,2,-4,-1,0,7,-3,3,3,-5,1,7,1,3,-3,null,-3,4,2,0,3,12,3,-10,10,6,-2,-1,5,7,-4,-4,-1,-5,-4,4,0,-1,-2,1,-7,"4*",0,6,-2,-2,-3,0,-2,-1,-9,12,5,4,-8,3,2,1,4,-4,1,0,12,-5,-1,6,3,4,1,-1,-5,3,-1,-1,5,-2,10,-1,3,0,1,"-8*","-1*",-6,"-1*",-1,8,-1,3,1,-1,null,6,12]
[8,8,"How clean were the toilets and bathrooms that you used while in hospital?","Very clean",null,0,-2,1,1,-1,-3,1,6,0,1,1,-5,0,6,0,4,-5,null,-1,6,2,1,2,4,-1,-11,11,5,-5,0,2,6,-7,0,-1,-4,0,-3,-3,3,-3,2,-7,"0*",-3,10,-4,-6,-7,1,6,-2,-11,15,-1,5,-10,1,-1,2,6,-10,-5,6,11,-3,4,7,4,-4,"0*",2,-1,-4,-3,3,6,-1,7,-2,1,2,-1,"-5*","5*",-1,"-6*",-3,2,0,-2,-1,2,null,9,13]
[9,9,"Did you see nurses wash their hands, or use hand gel to clean their hands, before touching you?","Yes, always",null,-1,5,-1,0,1,0,-4,-3,0,1,-1,-2,-2,-3,-6,4,-3,null,-2,-3,0,0,-3,13,3,-2,-3,-5,2,-8,0,-3,-1,-1,-2,-7,-4,-6,0,3,-2,0,2,"1*",-6,2,1,-1,1,4,-2,-6,-6,-10,10,-2,-10,-1,0,-1,3,-3,-3,2,-2,10,1,4,-2,-1,"1*",7,-3,-2,-2,8,-4,-14,5,-2,5,-5,0,"-1*","-2*",-16,"-11*",0,4,9,0,3,-6,null,11,6]
[10,10,"Did you see doctors wash their hands, or use hand gel to clean their hands, before touching you?","Yes, always",null,-1,3,11,0,0,-4,-8,2,0,-1,3,-1,0,-3,-3,3,-4,null,-3,1,0,4,-5,9,1,-1,4,-1,0,-1,7,-3,-5,0,-1,-4,-5,-9,-7,2,-1,-7,3,"-2*",-7,6,-2,-2,4,3,-1,-11,-6,-14,3,4,-6,11,7,-10,2,-2,3,3,1,4,-3,9,-3,-2,"3*",-1,1,-2,-1,1,-1,-8,2,-2,"5*",-6,0,"-7*","-7*","-6*","-7*",-8,2,10,5,12,-12,null,13,8]
[11,11,"Were you given enough privacy when being examined or treated?","Yes, always",null,0,1,-1,1,-1,-1,-1,1,-1,2,0,-3,-1,5,-2,-2,1,null,4,0,4,-4,-3,3,2,-5,2,1,2,-3,-1,5,3,-3,2,-4,-3,2,-3,-2,3,0,-2,-4,-4,-3,1,2,-2,1,-1,0,-1,3,2,4,-3,-1,1,2,-5,-4,-2,-2,10,-2,-2,5,2,2,"-6*",1,2,0,-3,0,0,-2,-4,2,1,-1,3,-1,0,-1,-8,-4,0,1,-2,1,0,null,2,3]
[12,12,"Were you given enough privacy when discussing your condition or treatment?","Yes, always",null,0,0,-2,1,2,0,-2,-3,-1,-2,3,0,-1,7,-1,-2,-2,null,4,2,2,-2,0,2,3,2,-3,3,-3,-2,1,7,0,3,1,-5,-2,2,-1,-4,3,-7,-4,-4,-2,-3,2,0,5,-2,1,-2,-3,3,6,6,0,-2,3,4,-3,-5,-6,0,11,1,-2,2,0,-5,"-3*",1,-4,-3,-3,4,-3,-3,-3,2,-6,1,1,"-11*","-3*",0,"-11*",-8,-1,1,3,4,0,null,6,5]
[13,13,"If you needed to talk to a doctor, did you get the opportunity to do so?","Yes, always",null,-1,-5,10,1,-4,-5,-1,-2,-4,-2,5,-3,0,5,0,-2,-3,null,-3,2,-4,1,2,0,4,-6,-2,6,-4,-3,7,5,1,-4,-1,-9,-2,4,-5,-6,3,3,-4,"-3*",-2,-1,-10,-4,6,-1,-3,-2,-11,11,2,"-7*",-15,10,-2,-1,3,-12,-9,-5,5,0,-10,-4,15,"7*","-5*",3,6,3,-12,"-1*",-7,-11,5,8,"3*",4,-2,"-16*","-7*",-9,"8*",3,4,12,-3,7,0,null,13,10]
[14,14,"When you had important questions to ask a doctor, did they answer in a way you could understand?","Yes, always",null,0,-3,7,1,-4,1,-4,0,-4,2,4,0,-1,6,-1,-4,-2,null,0,2,-2,-4,5,-1,-1,5,0,0,2,-6,8,6,1,-2,3,-8,0,3,3,-3,1,5,-9,"0*",-2,-1,-2,-9,8,6,-3,-6,-6,3,-10,9,-13,7,-1,-4,-2,0,-10,3,2,-2,-6,8,-3,-1,"12*",3,3,-2,-8,4,-9,-7,2,4,"-4*",7,-1,"-9*","-2*",-8,"6*",2,5,5,2,4,-3,null,14,10]
[15,15,"In your opinion, did the doctors who treated you know enough about your medical history?","Yes, always",null,1,3,8,0,3,-3,2,6,2,2,1,1,2,3,1,0,-2,null,3,-3,2,6,3,10,-1,-4,5,-1,4,-4,3,3,-3,3,-1,-2,0,8,-4,-3,8,-3,3,"0*",-2,-2,-5,-1,3,3,1,2,-7,-1,8,4,1,8,2,2,0,7,-4,-1,4,8,0,3,6,11,"9*",5,1,0,7,8,-8,2,1,7,-9,3,8,"-14*","-19*",0,"-2*",4,0,0,5,3,-3,null,4,16]
[16,16,"Did you have confidence and trust in the doctors treating you?","Yes, always",null,-1,-4,6,-1,-1,-1,-1,2,-2,0,0,1,-1,4,-1,-2,-5,null,1,2,-1,3,3,-1,-5,1,3,1,-1,-5,2,4,-4,-1,0,-9,1,0,3,-2,-1,1,-1,-4,2,-1,-7,-1,-5,1,-4,-2,-9,0,-5,7,-1,6,-3,-1,-1,-4,-5,-1,4,-3,-3,4,1,1,"1*",0,6,-1,0,4,2,0,1,2,-1,1,5,"-13*","-5*",-2,5,-4,6,3,1,3,-8,null,4,4]
[17,17,"Were the doctors kind and caring towards you?","Yes, always",null,0,-4,4,0,-1,1,-1,1,0,-3,3,2,-1,5,1,-1,-3,null,-2,5,-1,3,4,-1,3,1,4,-2,-5,-2,8,5,0,0,0,-11,2,1,5,1,4,2,0,-6,-2,-2,-2,-1,2,0,-1,-1,-10,0,0,2,0,4,-2,4,-1,-8,-2,3,1,-1,-2,3,-1,2,"-2*",2,2,1,-4,4,-6,3,0,-1,-5,0,-2,"-12*",5,-3,3,-5,4,4,2,2,-6,null,8,2]
[18,18,"Overall, how would you rate the doctors who treated you?","Very good",null,-1,-5,3,1,0,2,-5,4,-2,-3,1,2,-1,2,0,-4,-4,null,-4,3,-2,-2,-1,0,3,2,6,0,-5,0,1,2,-4,0,5,-7,2,-1,6,-8,9,-2,0,"4*",-2,2,-3,-1,4,4,-3,-6,-12,-2,-11,2,-5,3,-4,-1,-1,-5,-6,0,6,-3,-3,-4,1,2,"-3*",4,-7,2,-2,-1,-3,-2,-4,8,-5,2,0,"-5*","-11*",-11,"1*",8,4,7,3,0,-9,null,10,8]
[19,19,"If you needed to talk to a nurse, did you get the opportunity to do so?","Yes, always",null,-1,-3,3,0,0,2,0,1,-1,1,1,-3,-1,-2,-1,-3,-1,null,-2,0,0,-5,1,0,1,-6,1,5,3,-2,-1,-2,0,1,5,-5,-1,-1,2,-6,5,-2,-2,"4*",3,-3,2,-3,-2,-1,-2,1,-8,3,-2,-1,-1,3,-1,0,-2,-3,-5,1,5,1,-3,6,3,4,"-12*",-4,0,2,0,7,0,-7,-6,2,-3,-2,-1,"-2*","4*",-13,"-7*",0,-5,7,1,3,-5,null,9,5]
[20,20,"When you had important questions to ask a nurse, did they answer in a way you could understand?","Yes, always",null,-1,-2,4,3,-3,-2,1,-1,-1,1,-1,-2,0,0,1,-1,-2,null,2,4,-2,4,5,0,4,-7,-2,1,3,-3,-1,0,-1,-4,1,-4,-3,4,1,-5,4,1,-1,-1,-2,-2,-6,0,-5,2,-1,2,-4,8,2,4,-4,4,-2,-4,-6,4,-9,1,3,-3,-1,4,4,-2,"4*",-5,-2,1,4,1,3,-12,-6,0,3,3,2,"-3*","-7*",-2,"-2*",6,4,-2,4,10,-3,null,8,4]
[21,21,"In your opinion, did the nurses who treated you know enough about your care and treatment?","Yes, always",null,-1,-1,-2,1,0,-2,-3,5,-3,0,3,-4,-2,5,0,-1,-5,null,3,4,1,-4,4,4,6,-11,6,7,1,-3,3,5,-3,0,-6,-7,1,3,-1,1,7,-1,-3,"-8*",-3,-2,-4,-3,-2,0,-2,-4,-8,6,0,-3,-11,-2,-4,-6,-3,2,-12,3,6,1,0,-3,-2,-4,"-7*",-5,2,2,1,8,-6,1,-2,1,0,0,-3,"-4*","1*",-12,"-1*",0,-5,6,-3,2,0,null,11,8]
[22,22,"Did nurses ask your name or check your identification band before giving you any medications, treatments or tests?","Yes, always",null,0,-1,0,0,-4,-1,2,1,0,3,0,-1,0,4,1,0,2,null,-5,0,2,-2,2,1,0,-1,1,-1,4,1,0,4,3,-4,0,2,0,-1,-1,0,2,1,-1,0,-2,1,-1,-4,1,1,1,2,-5,2,-1,3,-6,0,1,-1,1,-1,-5,1,7,1,-3,2,-3,0,"-5*",1,3,3,-5,-1,-6,-4,-3,-4,1,4,-5,-1,"-2*",3,0,0,-6,6,6,-1,3,null,6,3]
[23,23,"Did you have confidence and trust in the nurses treating you?","Yes, always",null,0,-1,2,0,-3,-2,1,2,-2,2,5,0,1,-2,-1,0,-3,null,-1,5,-3,-5,1,3,0,-1,4,8,1,-2,6,-2,-3,-5,3,-3,4,-2,-3,1,2,4,0,-1,-1,-7,0,3,0,-4,-4,2,-6,5,7,0,-6,2,-1,-2,-5,-2,-14,-2,10,-4,6,6,-6,-3,4,-4,3,-1,-1,1,2,1,-4,-3,0,3,-3,1,"1*",-3,2,-3,5,1,-1,-2,3,null,7,8]
[24,24,"Were the nurses kind and caring towards you?","Yes, always",null,-1,-5,2,0,-2,0,1,4,0,-2,3,-2,-1,1,-1,-1,-5,null,3,7,1,-4,0,-3,1,-5,6,6,-2,-2,1,1,-8,-4,-2,-2,1,1,1,2,3,-2,-2,0,-4,-2,-2,3,3,-2,3,2,-6,7,-4,-2,-5,2,-3,1,-4,-3,-7,0,5,0,2,5,-2,2,"-2*",-3,2,2,2,3,-4,-1,0,3,-2,-3,-3,-4,0,-6,2,-2,-1,7,-4,-1,-2,null,5,7]
[25,25,"Overall, how would you rate the nurses who treated you?","Very good",null,-1,-1,0,1,-3,1,-1,5,-2,0,3,-1,1,-2,-1,-2,-5,null,-1,6,-2,-6,1,4,3,-5,8,9,0,-3,0,-2,-7,-4,2,-4,7,2,4,0,4,0,-3,"-1*",-2,-3,-1,-2,1,-4,-3,-1,-7,10,-4,1,-6,0,-6,0,-5,2,-8,2,5,-2,4,3,0,-10,"-9*",-5,-1,8,-4,9,-3,-3,-1,0,3,-3,-1,"0*","5*",3,"0*",-1,1,4,1,0,-7,null,10,7]
[27,27,"How would you rate the hospital food?","Very good",null,-1,0,-2,3,-2,0,-7,0,0,-3,0,-5,3,-3,3,-2,-3,null,5,2,1,-9,4,-1,3,-8,1,-2,-5,2,-1,-3,-2,-2,12,-9,-1,5,7,-3,-1,3,7,4,-2,-6,-5,3,6,6,-5,-11,2,-2,9,6,-1,-2,2,-5,6,-4,-2,-5,-4,-5,3,0,9,2,"0*",7,-4,-3,-4,"3*","-2*",-1,1,-6,"-5*",2,-2,"8*","-8*","-12*","-2*",1,-3,-2,10,-1,-10,null,11,12]
[30,30,"Did the health professionals introduce themselves to you?","Yes, always",null,0,3,3,-1,1,-2,1,1,1,2,5,-1,-2,4,-3,-1,1,null,0,-1,1,3,1,6,-1,-4,2,4,4,-6,7,4,6,0,3,-7,-1,0,-1,-3,1,-2,1,-4,2,0,-6,1,3,-2,2,1,-2,9,0,-1,-2,3,3,-2,-3,1,-3,4,3,4,-10,-1,-2,-7,"-3*",3,-1,5,-3,3,2,-9,0,3,1,-1,-2,1,5,-19,0,-2,6,-9,1,3,1,null,8,6]
[31,31,"Did the health professionals explain things in a way you could understand?","Yes, always",null,-1,-4,-2,0,-1,-3,2,0,-1,1,2,-1,-2,5,-3,-3,-4,null,1,1,3,1,2,-3,-2,-3,0,3,3,-7,0,5,-1,-2,0,-12,-3,-1,0,1,7,-2,0,"-2*",0,-8,-7,5,3,3,-3,2,-6,8,-7,-3,-6,-2,-4,-5,-1,2,-4,3,-1,-1,-8,6,-4,-1,"-6*",1,3,1,1,7,-3,-11,-2,4,0,2,-4,"-1*","0*",-13,5,-1,6,-7,4,7,2,null,12,6]
[32,32,"During your stay in hospital, how much information about your condition or treatment was given to you?","Right amount",null,-1,0,2,-1,-1,-2,-1,1,-3,0,2,0,0,3,-1,-2,-3,null,-1,2,0,-4,0,5,-1,8,0,3,0,-1,5,3,-4,-2,4,-4,-7,-3,0,-2,4,-2,-5,"-7*",-3,-2,-5,3,-1,4,-3,-1,-8,-1,-1,1,-5,2,0,-1,-3,2,-1,4,6,0,-5,3,1,-3,"-5*",4,-4,-1,-3,5,-6,-6,-4,-2,-7,7,-4,"-7*","-2*",-15,4,1,-1,2,4,3,0,null,8,4]
[34,34,"Did a health professional discuss your worries or fears with you?","Yes, completely",null,1,"0*","5*",0,"7*",0,"0*",2,-3,5,4,1,4,"5*",2,-7,-7,null,"-1*",2,"-2*","-5*","-3*","13*","2*","-5*","4*","0*","4*","-1*","8*","5*","-6*","6*","-7*","-10*","8*","29*","-6*","-14*","14*","-2*","-3*","7*","-6*","7*","2*","5*","11*","0*","-3*","-1*","-18*","-14*","-8*","-7*","-5*","5*","13*","-7*","-3*","-8*","","","17*","22*","-7*","","","-7*","","","-4*","","","","","","","","","","","","","","22*","","","","-4*","","",null,0,0]
[36,36,"How much information about your condition or treatment was given to your family, carer or someone close to you?","Right amount",null,-1,1,6,-1,3,1,1,-2,-5,-4,3,0,2,0,0,-3,-5,null,2,-2,0,-1,2,4,-1,4,-1,5,-8,-3,4,0,-6,3,-1,-5,-3,3,9,-7,3,1,-7,"-9*",-1,2,-6,3,1,1,-4,0,-4,0,-6,"-2*",-7,6,3,-2,-1,-6,-3,-1,3,-1,2,2,1,2,"-5*",0,-2,2,-9,7,-8,-2,-4,-11,"-11*",-2,1,"-5*","4*","-9*","-1*",8,7,5,1,3,3,null,11,6]
[37,37,"Did you ever receive contradictory information about your condition or treatment from the health professionals?","No",null,0,1,1,-1,-2,1,5,-2,-1,-1,-1,2,1,0,1,-2,-1,null,-1,-3,-2,-2,1,5,0,4,-1,-1,-1,-2,1,0,0,-1,-3,0,1,6,4,0,4,2,-4,-4,0,-2,-1,-2,-5,2,0,5,-3,-1,-7,-4,-4,1,2,4,8,-8,-3,-1,-1,-5,4,-4,-1,0,11,1,5,0,3,-3,-5,6,-2,-2,-3,3,6,"-9*","-1*",-10,-1,2,-5,9,0,-2,0,null,4,8]
[39,39,"Did you feel you were treated with respect and dignity while you were in the hospital?","Yes, always",null,0,-1,1,0,1,-1,-1,1,-1,-1,4,0,1,7,-2,-1,0,null,3,5,0,3,-1,0,0,-2,2,4,-2,-3,5,7,1,1,4,-1,-1,-4,-1,-3,2,1,-1,-5,-1,-1,0,2,2,-1,-1,0,-4,4,1,-1,-7,1,3,-3,-5,-4,-7,1,4,-5,-1,3,-2,1,"-2*",-1,-1,3,-2,-2,3,-1,1,-3,1,-6,-1,-4,-2,-14,5,0,-1,4,-1,0,-2,null,6,3]
[40,40,"Were your cultural or religious beliefs respected by the hospital staff?","Yes, always",null,-1,0,5,-2,-1,1,0,4,2,-1,0,-1,1,"-5*",-2,-3,0,null,-2,-1,5,2,1,1,-2,-4,5,1,0,-4,-1,"-5*",3,-3,0,-4,1,-3,3,-5,0,0,4,2,-7,0,1,5,-4,-3,2,0,-3,8,-4,"0*","-9*",5,2,-1,"3*",1,2,3,1,-2,3,2,"-9*",1,"","-9*",-2,7,-1,-4,-6,"-6*",2,-3,1,-5,"-2*","","",-1,2,"0*",1,"0*",-2,-2,"-4*",null,2,3]
[41,41,"Were you ever treated unfairly for any of the reasons below? (derived measure)","Not treated unfairly",null,0,-2,0,-1,-1,2,0,-3,-2,1,-2,2,1,0,-1,-1,2,null,1,0,0,4,1,-1,-2,3,-2,-2,1,-2,-3,0,4,-2,0,-1,0,1,3,-1,1,2,-2,0,-1,-1,1,1,-1,-2,-2,0,-4,3,-3,-3,-7,0,-1,-2,0,-7,-2,0,2,-3,1,1,-2,0,4,-2,-1,1,2,-3,-3,-3,2,2,-3,0,-1,-5,-3,-1,6,-1,-6,0,-1,0,1,null,3,1]
[42,42,"How would you rate how well the health professionals worked together?","Very good",null,-1,-2,-4,1,-4,1,-3,2,1,-2,1,1,-1,1,1,-1,-5,null,-1,0,0,0,2,5,2,2,5,0,-3,-2,0,1,-7,-5,10,-6,0,7,6,-5,2,-1,-3,"0*",2,2,-6,-3,6,0,5,-2,-11,2,1,4,-6,-4,-1,-4,-10,-9,-9,7,6,-3,-1,1,-4,2,"-6*",1,3,-1,-1,4,6,-4,-7,0,2,-3,2,"0*","7*",-14,"-2*",-3,-1,3,2,4,8,null,11,9]
[43,43,"Was a call button placed within easy reach?","Yes, always",null,-1,3,2,1,-1,-2,3,-1,0,-2,0,-3,1,5,-2,-3,-2,null,1,-2,0,-4,-2,8,2,-6,1,4,-1,-3,-2,5,0,-2,-4,-4,0,-1,1,-4,3,-4,-1,-2,0,-5,-4,1,-2,2,1,3,-3,3,-1,1,-5,2,6,3,1,-6,1,0,-1,-1,0,5,-6,"-5*","-12*",-2,-4,6,2,7,7,-7,5,-5,0,-4,1,"-5*",4,-3,"3*",0,1,2,-5,-5,-1,null,4,5]
[44,44,"Was your sleep ever disturbed due to noise at night?","No",null,0,3,9,4,1,-4,-2,-7,-1,3,-1,-4,1,3,0,-2,4,null,0,3,1,-2,4,8,8,-6,-8,0,9,-2,-4,3,10,2,6,-6,-3,0,-5,-2,1,-12,-1,"-3*",6,-11,-3,-2,2,-2,-1,-2,-4,11,8,"-5*",-7,9,4,3,"1*",-7,-3,-1,9,1,-3,2,0,-1,"-3*",-6,7,15,1,1,5,1,-1,-1,5,-6,0,"-14*","-14*","8*","-2*",2,-1,3,2,-3,-12,null,10,13]
[45,45,"Not including the reason you went to hospital, during your hospital stay, or soon afterwards, did you experience any of the following complications or problems?","Experienced complication",null,2,4,-6,1,-3,-2,4,3,1,1,2,0,-1,1,3,0,6,null,5,-3,0,-3,-2,3,-1,2,4,6,1,6,1,1,9,-2,-1,5,2,5,-7,-3,-3,2,3,6,-6,6,4,-7,1,2,0,6,5,6,-7,-4,5,-6,-2,-1,-1,0,1,-1,-2,1,-1,1,5,-2,"-2*",2,2,1,-1,0,4,3,-4,1,-4,2,-5,1,"8*",5,-11,-1,3,3,3,5,-3,null,13,6]
[46,46,"Was the impact of this complication or problem...?","Very serious",null,-2,"10*","",-5,-6,4,"-10*",-2,-5,"2*",-5,1,-5,"-21*",2,-8,"-2*",null,"-1*",6,"-11*","9*","9*","11*","-6*","-5*","-2*","-2*","2*","4*","-11*","-21*","-6*","-8*","","-2*","4*","","9*","-17*","-1*","0*","-1*","-13*","12*","-9*","-4*","14*","3*","0*","-15*","-12*","8*","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","",null,1,0]
[47,47,"In your opinion, were the health professionals open with you about this complication or problem [that you experienced during or soon after your visit]?","Yes, completely",null,-3,"-5*","",-5,"3*","8*","8*","-15*","-13*","-12*","0*","1*","-9*","9*","11*","-13*","-13*",null,"-4*","-8*","","8*","25*","4*","-13*","1*","-13*","5*","-18*","5*","6*","9*","","-1*","","-12*","","","0*","","-7*","-8*","1*","7*","-7*","","16*","20*","-17*","-12*","-31*","10*","-19*","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","","",null,0,0]
[50,50,"Do you think the hospital staff did everything they could to help manage your pain?","Yes, definitely",null,-4,-4,9,0,-4,1,2,-5,-7,-4,0,-7,0,-7,-5,-9,-7,null,-1,-2,-7,-2,-3,"0*",0,"-18*","-6*","0*",-4,-5,4,-7,-10,-8,-2,-2,-5,"-7*",4,-13,14,-6,-10,"-10*",-1,-11,-1,8,-4,2,-4,3,-10,"-6*","-5*","-1*","0*",9,"3*",-5,"-1*","-4*","-12*","-10*","6*","-1*",-6,"-29*","12*","-3*","",2,"1*","-6*","9*","11*","-14*","-8*","0*","-11*","-12*","-2*","7*","-6*","0*","-6*","2*","-8*","6*","16*",-1,"6*","1*",null,12,3]
[52,52,"Did a health professional discuss the purpose of these tests, X-rays or scans with you?","Yes, always",null,0,0,9,3,2,-1,1,-6,-4,1,3,0,-4,-1,-5,-1,-1,null,-5,-6,4,-2,-3,7,8,-2,-7,8,2,-10,-3,-1,2,3,5,-8,4,3,0,1,3,-2,-3,"6*",-4,-6,-3,-2,6,-3,-4,4,-10,-5,3,"5*","-8*",9,"2*",-5,"-7*","0*","-6*","-5*",-3,"3*",-9,"-6*",-5,"-6*","","10*",3,2,"-9*",3,"-5*",2,"11*","1*","","3*","1*","-6*","7*","-1*","-11*","7*","10*","-1*",6,3,"-12*",null,11,7]
[54,54,"Did a health professional explain the test, X-ray or scan results in a way that you could understand?","Yes, completely",null,-1,-1,"-1*",2,4,-5,0,-1,-4,-2,-1,-1,-2,5,3,-7,-2,null,4,-5,0,-2,6,"-2*","4*",0,"-3*",4,1,1,"-9*",5,-2,"-1*",4,-1,2,"3*",-3,-9,"-9*",-11,-10,"7*","-4*",-10,-9,20,"6*",-2,2,-2,-1,"-5*","-3*","-9*","5*","-1*","-2*","-5*","1*","11*","-14*","-14*","-2*","16*","-5*","2*","-11*","3*","","","-8*","6*","-7*",4,"5*","-10*","5*","-12*","","4*","21*","","","","-5*","3*","19*","","9*","8*","-6*",null,6,2]
[57,57,"Thinking back to when you first tried to book an appointment with a specialist, how long did you have to wait to see that specialist?","Up to 4 weeks",null,0,"-5*","-9*",-3,0,1,-9,-15,0,6,4,2,3,7,4,0,0,null,"-14*",5,10,"-6*","-3*","-2*","-8*","9*","-19*","-11*","15*",8,16,7,"7*","-5*","-16*","-11*","1*","1*",0,"1*","5*","-19*","-7*","3*",3,5,2,"9*","-1*",-4,"16*","-11*","-9*","-4*","0*","5*","-2*","-9*","1*","-4*","-8*","-10*","19*","-14*","16*","9*","2*","7*","3*","-5*","","4*","0*","5*","-13*","-8*","","1*","22*","14*","-4*","-1*","-13*","","","-11*","23*","-5*","-4*","","-4*","-5*","12*",null,0,4]
[58,58,"From the time a specialist said you needed the operation or surgical procedure, how long did you have to wait to be admitted to hospital?","Less than 1 month",null,-1,-5,5,2,-5,-2,-9,-6,4,-4,-6,1,1,"8*",0,-5,5,null,"-6*",-4,-7,-3,6,"-3*","6*","0*","-11*",-7,"1*",-3,"-8*","8*","7*","-12*","-3*","10*",4,-4,-6,-3,4,"-13*",1,"13*",4,-9,0,9,-1,-1,"10*",-11,-7,1,"2*",8,0,5,"-3*",11,"-6*","3*",0,-10,"4*",6,6,"9*",-2,"8*","",1,"-14*","1*","-17*","14*","1*","14*","4*",8,-4,-7,1,"","","-18*","4*","-11*","-10*","14*",-3,"3*","-7*",null,8,7]
[59,59,"Do you think the total time between when you first tried to book an appointment with a specialist and when you were admitted to hospital was...?","About right",null,0,-9,"-9*",-1,0,-2,1,2,3,5,2,-2,0,11,6,-2,-8,null,-5,0,1,"-6*",7,"-4*","2*","0*","1*","5*","12*",6,"-2*",11,"-7*","-3*","-9*","-15*","3*","0*",-4,0,"-5*","-1*",5,"-1*",1,-8,-1,3,"8*",3,"6*",0,"-15*","-13*","4*","-6*","1*","-9*","1*","-2*","7*","11*","-1*",-3,"9*","13*","4*","14*","-7*","0*","","7*","-2*","14*","-8*","3*","2*","11*","-2*","-1*","-3*","2*","6*","","","-8*","-16*","-5*","-7*","10*",-5,"9*","-2*",null,1,4]
[60,60,"Before your arrival, how much information about your operation or surgical procedure was given to you by the hospital?","Right amount",null,0,2,0,2,0,-2,1,3,-1,-3,0,0,2,1,-1,0,-1,null,0,-2,1,-9,-2,6,9,2,4,3,-4,-1,-3,1,-6,4,-1,5,1,2,1,-2,5,8,-2,"-7*",-2,-1,-3,-4,"-3*",-2,0,3,-2,2,3,4,5,0,-2,-2,-5,3,4,0,"-6*",-4,9,1,2,5,"",4,1,"-6*","-6*",1,1,0,-4,-7,-4,4,-6,"","",3,2,5,8,"3*",-1,2,0,null,5,7]
[61,61,"Before your operation or surgical procedure began, did a health professional explain what would be done in a way you could understand?","Yes, completely",null,-1,2,-6,-1,-1,0,4,-5,-4,-1,1,-5,-1,3,1,1,-1,null,-7,-1,2,-4,1,9,"-3*",-8,-8,5,-3,0,-2,3,-5,0,5,2,-4,4,2,-3,-3,5,-5,"-3*",1,-2,1,-3,-1,2,-7,7,-8,6,10,1,4,-6,-1,-1,-3,4,4,5,"5*",-5,-2,2,1,-6,"",7,4,-10,2,3,-6,-9,-9,-8,"-9*",-2,-4,"-18*","","-18*","5*",3,6,"14*",-1,1,-9,null,15,8]
[62,62,"After the operation or procedure, did a health professional explain how the operation or surgical procedure had gone in a way you could understand?","Yes, completely",null,-2,0,6,-2,-4,-4,2,1,-4,2,2,-1,1,-1,0,-3,-9,null,-10,-6,-3,-1,-1,8,-2,-1,1,7,2,0,"1*",-1,-11,"-3*",2,-6,-1,0,-4,-7,-7,2,-8,"-6*",-2,0,-4,-6,-1,7,-4,3,-12,10,0,"-4*",3,6,"1*",-2,"-2*",3,"-16*",-1,"2*","-7*",5,"7*","11*","-1*","",20,"-11*",-15,0,"3*",-7,-8,"-15*",-9,"-10*",-1,-6,"8*","","-12*","8*",6,"-2*","12*",-8,3,-7,null,16,7]
[63,63,"Did you feel involved in decisions about your discharge from hospital?","Yes, definitely",null,-1,-3,5,2,-3,1,1,-1,-4,-2,-2,-2,1,-1,1,0,-3,null,4,2,0,-3,-2,-1,5,-2,0,2,-2,1,-7,-1,-1,-6,-4,-3,-2,4,1,-2,5,-3,-10,"-8*",-2,-2,2,2,-2,2,0,2,-7,3,6,4,-7,5,-5,-2,2,-4,-10,-3,-1,0,2,-5,-6,-5,"5*",6,-1,9,2,"-6*",-4,-3,0,-2,"-7*",3,0,"1*","-7*",-6,"4*",4,-1,-3,7,6,-4,null,10,7]
[64,64,"At the time you were discharged, did you feel that you were well enough to leave the hospital?","Yes",null,0,2,7,-1,-2,1,3,0,-1,0,1,1,0,0,-1,-2,-4,null,-1,0,1,1,-2,3,-1,1,0,0,-2,-2,3,0,1,-3,-6,-9,1,0,1,-2,2,1,-3,-7,-1,-5,2,1,0,-2,-1,5,-1,4,0,2,0,7,-3,2,-1,0,-7,-2,6,0,0,2,3,-4,5,-3,-1,1,-1,4,-7,-6,4,0,0,-4,-2,-3,7,2,0,6,0,2,2,-1,-2,null,7,4]
[65,65,"Thinking about when you left hospital, were you given enough information about how to manage your care at home?","Yes, completely",null,-1,-2,5,-1,-1,-3,-2,-1,1,0,1,-1,-3,-4,2,-2,-4,null,4,6,-1,-7,0,1,-2,-3,1,-1,-3,1,6,-4,0,-1,-6,-9,3,8,-3,-8,3,3,1,"-10*",-5,0,-3,3,-8,0,2,-1,-7,3,6,2,5,5,-8,4,-2,-7,-4,-5,12,-3,-3,2,-2,-8,"-2*",1,5,-6,-1,5,-6,-5,4,-3,-9,3,5,"-6*","-2*",-2,"-6*",0,3,12,5,-2,-13,null,13,11]
[66,66,"Did hospital staff take your family and home situation into account when planning your discharge?","Yes, completely",null,-2,-1,6,0,-3,-4,-4,-2,-4,-4,-2,-2,2,0,1,-4,-2,null,-5,5,1,1,0,2,0,-7,-3,3,-5,-1,-7,0,-4,-8,-2,1,3,6,-4,-6,3,-1,-3,"-2*",-5,-5,-5,5,-2,0,-7,-4,-5,12,0,1,-6,6,5,0,"-9*",0,-9,-7,3,5,1,11,1,-5,"13*",1,0,3,1,8,1,2,2,-5,-5,0,0,"-10*","0*","-9*","-4*",-4,1,4,5,10,-7,null,12,9]
[67,67,"Thinking about when you left hospital, were adequate arrangements made by the hospital for any services you needed?","Yes, completely",null,-3,-2,4,-3,-3,-1,-8,2,-1,-3,-4,-3,1,"-2*",-2,-3,-6,null,0,-1,-1,-3,-2,"2*",-2,"-6*","5*",-2,-1,-5,-6,"-2*",-6,-8,0,-7,-2,5,-1,-6,4,0,3,"-8*",-5,-2,-4,11,"-7*",1,-6,-11,-8,"-8*",-3,"-8*","2*",4,"-3*",8,"0*","-5*","-3*",-8,"2*","1*","5*","7*","2*","-14*","",-10,"-4*","5*","-2*","0*","0*","-4*","9*","10*","-11*","-6*",-6,"-7*","-2*","4*","-8*","6*",3,"2*",12,-5,0,null,14,3]
[68,68,"Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?","Yes",null,-1,1,5,-3,2,1,-2,-2,-2,3,1,-1,0,2,-4,-2,-3,null,-3,2,-1,-4,-4,6,-4,3,-3,4,4,-6,-1,2,-5,1,2,-3,-2,0,2,-8,-2,0,-4,-7,-2,0,0,4,2,2,-2,-2,-6,-6,-1,-3,1,5,-1,3,0,3,1,0,8,0,-1,1,5,1,"10*",-2,-1,-5,6,0,1,-7,1,-2,3,-1,0,"3*","0*",-5,"-2*",10,-1,2,3,3,-3,null,6,6]
[70,70,"Did a health professional in the hospital explain the purpose of this medication in a way you could understand?","Yes, completely",null,-2,0,"17*",0,-2,-4,4,-5,0,1,-2,-5,4,0,-1,-2,-1,null,4,2,0,-5,-1,3,3,"-10*",-7,-5,2,-1,5,0,-2,"-6*",1,0,-1,-3,-6,-3,2,0,0,"-4*",-3,-1,-2,8,"-13*",-5,-1,5,-5,"3*",-3,7,"-6*","17*","6*",3,"4*","-3*","-5*",-2,"-1*",4,"5*",6,2,"4*","",-7,"2*","10*","0*","7*","4*","","-3*","3*","-6*","10*","-6*","","","9*","8*","11*","3*","",-2,1,"-6*",null,4,3]
[71,71,"Did a health professional in the hospital tell you about medication side effects to watch for?","Yes, completely",null,0,1,"12*",0,2,2,0,11,-4,0,0,-6,7,"5*",-1,-2,-2,null,"-2*",7,6,"-4*",6,"7*","-2*","-9*","15*","7*","0*",-5,"-5*","5*",-5,"1*","6*","1*",-3,"-3*",-1,"-7*","-4*","-3*",-2,"4*","1*","-5*",5,"5*","-11*",-2,"-10*",-1,-7,"1*","12*","6*","-1*","12*","1*","8*","3*","-2*","-6*","6*","2*","6*","18*","-3*","-9*","8*","","-14*","18*","-3*","-26*","32*","7*","","2*","-5*","-7*","-3*","23*","","","-7*","5*","-5*","18*","","19*","-5*","-16*",null,3,4]
[72,72,"Did you feel involved in the decision to use this medication in your ongoing treatment?","Yes, completely",null,0,9,"13*",1,3,-4,2,-3,-4,4,2,-3,10,"3*",-3,-3,-3,null,"5*",2,2,"-12*",2,12,7,"1*","-2*","-2*","8*",-5,"5*","3*","-2*","1*","-4*","-4*","-5*","-1*",-7,"1*","0*","5*",-7,"-16*","-3*","-13*",-2,"3*","2*",-3,"-4*",1,4,"-3*","3*","15*","-3*","13*","14*","4*","8*","-10*","-6*","8*","-9*","11*","9*","-10*","-3*","2*","","-14*","0*","9*","2*","13*","8*","","-5*","-2*","-1*","4*","1*","","","5*","11*","6*","5*","","16*","-10*","-9*",null,3,2]
[73,73,"Did the hospital provide you with a document summarising the care you received in hospital (e.g. a copy of the letter to your GP, a discharge summary)?","Yes",null,0,5,5,-4,-2,3,6,4,1,-3,3,1,4,3,-2,0,-3,null,-2,-2,-1,-2,-1,7,-11,1,2,3,-5,-3,3,3,-4,-3,-3,-2,4,-3,3,-3,2,-3,6,-10,-2,3,1,-5,5,4,-6,7,3,2,-2,-4,1,5,3,0,1,9,-2,4,3,8,5,-3,-5,9,"16*",-1,2,6,4,14,-5,-10,14,8,"12*",-1,-1,"6*","10*","2*","6*",2,2,-7,7,5,1,null,7,13]
[74,74,"On the day you left hospital, was your discharge delayed?","No",null,0,2,0,2,-2,0,1,0,-1,4,-1,-5,3,-2,-1,0,1,null,-3,-3,2,-5,-1,1,8,-6,2,0,5,0,-4,-2,4,-5,2,-5,-1,-3,1,-1,-5,8,-1,-1,1,0,-2,2,3,-5,-2,0,3,0,1,2,-10,0,-2,5,3,-7,4,2,1,7,5,0,2,-1,"3*",-2,2,8,-4,4,-1,4,-1,-1,0,-3,6,"-15*","-8*",5,5,0,5,-8,5,4,-3,null,6,7]
[75,75,"How long was the delay? [in discharge]","Less than 1 hour",null,0,-6,"",-1,2,-3,"5*",-2,0,-5,2,4,-1,-6,3,-2,0,null,"-6*",0,"-5*","5*","-2*",-7,"-2*",11,-1,-2,-7,6,-2,-6,"2*",2,"1*",-2,"-12*","-1*",-4,1,"14*",-2,"3*","1*","-1*",-8,0,"4*","14*","2*",-3,"9*",-4,"","","","","","","","","","","","-5*","","","","","","","","","","","","","","","","","","","","","","","","","","","","",null,4,2]
[76,76,"Did a member of staff explain the reason for the delay? [in discharge]","Yes",null,-2,"1*","",-4,"-4*",7,"-6*","3*",-1,-1,-1,-2,8,"-1*",0,-4,-11,null,"-10*",-10,"3*","4*","-9*","3*","-5*","-3*","1*","-4*","-6*","5*","1*","-1*","-18*","-7*","19*","-8*","-4*","-3*","10*","-3*","0*","4*","-9*","15*","-4*","-6*","9*","10*","1*","0*","4*","-1*","-2*","2*","","","","","","","","","","","20*","","","","","","","","","","","","","","","","","","","","","","","","","","","","",null,1,0]
[78,78,"Overall, how would you rate the care you received while in hospital?","Very good",null,-1,-2,0,1,-1,2,-1,2,-3,0,2,-1,1,-1,2,-2,-6,null,0,3,-1,-4,4,4,2,-1,3,7,-1,1,-3,-1,-9,-2,6,-8,1,1,6,-7,0,1,-5,"1*",0,-2,-1,4,4,-3,-4,-2,-11,3,5,7,-2,0,-6,0,0,-7,-6,3,12,-7,2,0,2,4,"-5*",5,-1,3,1,3,-2,-4,-2,-2,2,-5,-11,"-4*","9*",-10,"3*",2,-1,-10,6,1,-1,null,12,6]
[79,79,"How well organised was the care you received in hospital?","Very well organised",null,-1,3,4,1,-6,0,-1,4,0,-2,3,-2,0,-3,2,-5,-6,null,-4,3,-2,-1,-1,8,3,-4,7,5,-3,4,2,-3,-8,-7,-4,-5,-2,5,-1,-12,3,-1,-3,"-2*",2,-5,1,-1,3,0,3,0,-5,8,1,-1,-4,4,0,1,-6,-10,-4,3,9,-9,2,-7,-5,3,"-1*",-4,2,-1,4,0,-1,-2,-5,0,2,-5,-6,"-7*","0*",-10,"-3*",3,1,6,5,4,-6,null,13,7]
[80,80,"If asked about your hospital experience by friends and family how would you respond?","Would speak highly",null,-1,0,5,0,-3,-1,0,5,-2,0,2,-4,0,3,-3,-2,-7,null,-1,0,1,-3,-4,7,3,-6,10,2,0,-2,2,3,-7,-4,1,-14,-3,-7,0,-6,0,-2,-7,"-10*",-4,-3,-2,-2,3,-1,1,-1,-10,3,2,-1,-5,5,-5,0,4,-9,3,0,5,-5,2,-2,3,-6,"7*",0,4,4,2,-4,-5,-3,-2,1,1,-4,-4,"-8*",6,-17,4,5,-1,5,-3,-2,-5,null,13,5]
[82,82,"Did the care and treatment received in hospital help you?","Yes, definitely",null,-1,0,3,-3,1,0,0,0,1,-2,-2,-1,-1,0,-2,-1,-4,null,-3,0,-3,-1,2,3,-4,-1,2,0,-4,-6,-3,0,-4,1,-1,-7,-2,-1,0,-6,1,4,1,"-6*",-4,1,1,1,-1,-5,1,-1,-4,-1,1,4,-2,3,-2,-1,6,-6,-4,0,-3,-2,-3,2,0,2,"8*",1,-1,-4,5,9,-2,-12,1,2,2,-9,-9,"-10*","6*",-14,3,12,4,-1,3,-2,-3,null,8,4]
[83,83,"Is the problem you went to hospital for...?","Much better",null,-1,-4,6,-3,-1,2,1,1,-2,-4,0,3,-1,-5,-1,0,-4,null,-6,-3,-1,5,1,-3,-8,3,3,-1,-6,-4,4,-5,-3,0,-5,-5,3,7,4,-1,1,0,2,-1,-5,-2,1,-1,-3,4,-5,0,-5,-4,-1,2,-8,6,1,-7,9,-2,-6,4,2,-4,2,-4,0,-8,"-5*",-5,5,-7,6,-7,0,-14,7,5,2,-10,-8,"-1*","4*",-10,"5*",7,8,7,-8,4,-6,null,21,9]
[86,86,"In the month following your discharge, did you go to an emergency department because of complications related to the care you received?","Yes",null,0,3,-4,-1,-1,1,0,0,2,0,0,1,0,1,1,-1,-2,null,0,-1,0,1,-2,3,-4,1,0,0,1,3,-1,1,-7,-2,-1,4,1,0,-2,-1,0,-2,3,1,-1,2,4,2,0,-1,4,0,4,-1,-3,7,-1,-4,1,-2,-3,1,-2,-4,-5,-2,-3,-1,1,-4,7,0,-2,3,1,1,-1,2,-3,0,-1,-3,0,1,6,-2,1,-2,-3,-2,2,"0*",1,null,3,1]
[87,87,"In the month following your discharge, were you re-admitted to any hospital because of complications related to the care you received?","Yes",null,0,2,-2,0,-3,0,-2,-1,1,-2,-2,1,0,1,1,1,1,null,-1,-2,-1,2,-1,3,-1,-1,-1,-1,-2,2,-3,1,-2,-3,-1,6,0,-1,-1,1,1,-2,3,4,-1,2,2,-3,0,-3,1,-3,1,4,-1,3,4,-2,-1,-3,-2,2,2,-1,-4,-4,1,-4,1,-3,0,1,1,1,0,-1,5,1,-3,1,-1,0,2,0,"11*",-3,-3,-4,0,1,0,"-3*",-1,null,1,0]
["86/87","86/87","In the month following discharge went to an ED and/or was re-admitted because of complications related to the care received (derived measure)","Yes",null,0,4,-5,-1,-1,0,-2,0,1,-1,-1,1,0,0,0,0,0,null,0,-3,0,3,-2,4,-3,2,1,1,-1,2,-3,0,-3,-2,-2,6,0,0,-3,0,-1,-3,3,3,-2,1,4,0,2,-3,3,-2,4,4,-3,6,-1,-5,0,-2,-2,1,0,-4,-6,-4,-2,-4,1,-3,5,0,0,3,1,1,4,4,-3,1,-1,-2,1,-1,"15*",-4,-2,-4,-4,-1,1,-3,-1,null,2,1]
[]
["* Interpret with caution. Result for current year and/or previous year subject to high variability.",null,null,"Count declined",null,0,2,1,0,2,3,5,6,1,3,1,9,0,3,2,4,15,null,6,5,2,8,0,1,2,16,4,2,9,12,3,3,16,6,3,26,3,3,4,15,1,5,13,6,6,13,11,3,3,3,6,10,37,5,5,2,23,1,4,6,6,16,18,4,1,4,8,2,6,8,1,7,2,5,3,2,14,17,5,6,4,6,7,0,1,22,1,4,5,5,2,1,15]
[null,null,null,"Count improved",null,0,4,16,1,1,1,2,5,1,1,1,0,5,9,1,1,1,null,1,7,4,1,6,18,6,2,9,15,2,3,9,9,3,0,10,0,1,8,8,0,8,2,3,1,2,3,1,6,7,3,2,3,0,18,11,8,2,16,4,3,5,2,0,2,19,7,4,11,4,3,1,7,5,7,4,12,4,2,4,6,1,2,5,0,3,0,3,9,9,14,9,7,2]
[]
["Notes:"]
["Only questions with values for both surveys are included, where questions were deemed comparable. See this survey's development report for information on changes to the questions and response options.\nEach value represents the percentage point difference between the 2019 and 2018 surveys, where a positive difference indicates an improvement. However, for complication questions, higher results are less positive so a difference less than zero is an improvement. Results flagged as 'interpret with caution' are not shaded as differences.\nResults are calculated based on unrounded data. Therefore results displayed as 5 or -5 may or may not be shaded as they are based on unrounded values.\nLHDs and hospitals with fewer than 30 respondents do not have sufficient volumes for public reporting and their data are not presented in these data tables. However, data from these entities do contribute to LHD and NSW results. \nThese descriptive differences may not reflect clinically or statistically significant differences. Changes in a hospital’s patient mix may contribute to changes in results."]